The service received by Joseph Helm was perfect. He was easy to talk to, answered my questions, and reminded me about a slight concern on brake fluid needing to be changed... There was no pressure on the issue but a great courtesy reminder on the problem.
Once the oil and brake fluids were changed, he got me checked out and back on the road quickly.
Joseph did a stellar job and hope to deal with him on my next visit.
3/13/2024
Gery F. VERIFIED CUSTOMER
Great job
3/13/2024
Alyssa J. VERIFIED CUSTOMER
So nice, respectful, and good customer service skill.
3/13/2024
David L. VERIFIED CUSTOMER
Customer friendly
3/13/2024
Linda D. VERIFIED CUSTOMER
Have not got vehicle back yet as we are waiting for parts.
3/12/2024
Paul K. VERIFIED CUSTOMER
Everyone was professional and kind. Especially appreciate the ride home with your shuttle, during the service.
3/12/2024
Lester L. VERIFIED CUSTOMER
Everything was handled very well, and they completed everything on time.
3/12/2024
William I. VERIFIED CUSTOMER
My 2017 Corolla has always been serviced by Toyota since purchase.
3/12/2024
Leyah J. VERIFIED CUSTOMER
Everything went smooth yet when we first walk in to the area for our car appt for oil change the last 3 times they are not welcoming at all. Most places greet you, upon entry the people in the garage area do yet the ones in the office area do not ….. even if they are not busy and just talking to co workers and hanging out.
We always have to wait for scheduled appts and once we go to sit down they then ask us our names . I wish it was a bit less unfriendly just in that space.
3/12/2024
Tina C. VERIFIED CUSTOMER
Service tech did not have enough knowledge to figure out a known common problem the sound stopped working on sterio. Sterio works but speakers don't. Had front brakes done and brake dust was inside car black soot near gear shift had oil changed. No quote to check speaker connection the tried to charge me $175.00 for checking speaker and did not fix it and wanted to charge me $400 to leave it until tomorrow and no guarantee the service tech had the knowledge to fix it. What a scam on a old little lady. I bought 2 vehicles from your company you should be ashamed. You should give me 2 free oil changes horrible customer scam...what happened to your dealership? I was so mad and I'm sick.i forgot my wiperblades they did not put the senior discount on that I previously called about and I sold to you my 2005 toyota tacoma way to cheap in 2021. Rich needs to step up and the dealership should treat their loyal customers with respect and not try to scam them what a joke.it was not right to try to get a extra $600 out of me I'm disabled and have a limited income what happened????
3/12/2024
Shirlee R. VERIFIED CUSTOMER
Very pleasant and professional. Car was ready just when he said it would be.
3/12/2024
Michael A. VERIFIED CUSTOMER
Elizabeth was very cordial to work with. She gave me an estimate as to the amount of time it would take to complete the work on my vehicle and she was spot on. I will be back and hopefully with her as my service advisor.
3/12/2024
Roberta R. VERIFIED CUSTOMER
They have not washed my vehicle in a very very long time.
3/11/2024
Frank C. VERIFIED CUSTOMER
Service was outstanding!
3/10/2024
Walter S. VERIFIED CUSTOMER
Was great. Thankyou
3/10/2024
Anna C. VERIFIED CUSTOMER
Thank you for treating your customers with respect and commitment.
3/10/2024
Saul V. VERIFIED CUSTOMER
Side note: I have talk to a couple people about fixing a rock chip damage on the hood right corner. I was told you guys were going to do a little research to get me to the right person and its been over a month with no answer.
Feel free to give me a call if you want more details. Thank you
3/10/2024
Michael M. VERIFIED CUSTOMER
Service was done in a timely manner. I was informed step by step throughout the process. Extremely happy with the service.
3/10/2024
Peter H. VERIFIED CUSTOMER
Andria was very professional with a sincere willingness to help. A great experience. Thank you