I am very satisfied with my Toyota of Puyallup experience.
3/7/2024
Lotis V. VERIFIED CUSTOMER
I was just curious why oil change wasn’t done when I have a turbo engine.
3/7/2024
Matthew S. VERIFIED CUSTOMER
Everyone was very pleasant and the service was fast. There was some issues with the appointment as they didn’t have it in their system. It was made over the phone 2 weeks prior. However, they honored the original appointment and i appreciated that. Not everything in business goes without some hiccups but they showed me that they have the resources and good sense to take care of their customers. Good on you.
3/7/2024
Robert M. VERIFIED CUSTOMER
I get satisfied because you do all the details
3/7/2024
Brock J. VERIFIED CUSTOMER
Keep up the great work!
3/7/2024
Stephanie F. VERIFIED CUSTOMER
Amazing job on everything, excellent service provided! Will absolutely be returning for all my parts and service needs. Thank you!
3/7/2024
Mary B. VERIFIED CUSTOMER
Nick was excellent as always. Not ready to trade in at this time. But, will contact Puyallup Toyota first when I am ready
Mary B
3/7/2024
Tyrone H. VERIFIED CUSTOMER
The service was quick on reliable
3/7/2024
Matthew B. VERIFIED CUSTOMER
Vehicle was damaged when I picked it up. I have sent an email to Service manager regarding the incident and have not heard anything back. Looking forward to having my issue addressed and be reimbursed for the part I will have to reorder due to the valet attendant parking my car too close to the parking block/stop damaging the front splitter on my ‘22 Camry XSE Hybrid.
3/7/2024
Gary B. VERIFIED CUSTOMER
Do not send a survey
3/7/2024
Scott P. VERIFIED CUSTOMER
Andrea was very helpful and friendly and knowledgeable. She explained things clearly and calmly to me. She’s an asset to your department.
3/6/2024
Cheryl R. VERIFIED CUSTOMER
Even though the dealership could not fix the broken latch, Mr. Allen gave me some recommendations for body shops. The technicians were able to quickly diagnose the problem and Mr. Allen did not charge me the normal diagnostics fee, which I appreciated very much. I would recommend Toyota of Puyallup to anyone needing service for their Toyota.
3/6/2024
Pamela B. VERIFIED CUSTOMER
Elisabeth was great. She informed me I didn’t need an oil change Everytime I came in. I wasn’t aware of this and was never told by anyone in the past. I appreciated Elisabeth being honest with me. I wish the other people had told me too.
3/6/2024
Teri K. VERIFIED CUSTOMER
The wait time of approximately 2 hours was a little bit longer than usuall for my service.
3/6/2024
Robert R. VERIFIED CUSTOMER
Very professional, friendly
3/5/2024
Kirsten V. VERIFIED CUSTOMER
when I got my car back, I'll the settings had been changed on the dashboard, and all my safety features has been turned off. Even the Bluetooth had been turned off. what does that have yo with an oil change??
If you need to look at something on the dashboard, restore it to owner settings when you complete your work.
3/5/2024
Allen W. VERIFIED CUSTOMER
Vehicle was ready as promised
3/5/2024
Thad P. VERIFIED CUSTOMER
Jimmy is the reason I come to your service department.
Take care of that dude!
3/5/2024
Jon C. VERIFIED CUSTOMER
Nick was professional, and knowledgeable about needed repairs.