Kennedy is an excellent representative for toyota. Thank you Kennedy.
3/1/2024
Penelope K. VERIFIED CUSTOMER
Kennedy was delightful. She was efficient and helpful, she is an asset to your company!
3/1/2024
James H. VERIFIED CUSTOMER
I am particularly pleased with Rich, who accepted responsibility for my air cleaner situation. He set up the repair to my vehicle at no expense to me.
I appreciate the continued customer support to me over the years from Toyota of Puyallup.
Nick kept me up to date on my repair and that my vehicle was ready for pickup.
3/1/2024
John P. VERIFIED CUSTOMER
Thanks
2/29/2024
Kimberly S. VERIFIED CUSTOMER
Everything was great, however my car was not washed.
2/29/2024
Michael C. VERIFIED CUSTOMER
The customer service was great but I had to wait for 3 hours to get an oil change and tire rotation.my truck was done waiting outside for 20 minutes before I had to go up and ask to pay.reason was all the techs went to lunch.
2/29/2024
Janet S. VERIFIED CUSTOMER
Nic took excellent care of us and car
2/29/2024
Cathleen B. VERIFIED CUSTOMER
My car tune up was done and I am satisfied. The job was done on time just as promised.
2/29/2024
Robert S. VERIFIED CUSTOMER
Always happy with the service
2/29/2024
Star E. VERIFIED CUSTOMER
We are always very happy with our customer service you guys are great
2/29/2024
Antoinette P. VERIFIED CUSTOMER
James Allen was very understanding with my concerns and had them all checked out reassuring me all is now ok. Very thorough with his explanations.
2/29/2024
Katelynn T. VERIFIED CUSTOMER
Give Andrea a raise. It’s nice to have simple and precise service. Promote her.
2/29/2024
Colleen K. VERIFIED CUSTOMER
Excellent service with Jessica.
2/29/2024
Donald T. VERIFIED CUSTOMER
Very helpful staff. Will come back again. Highly recommend dealership
2/29/2024
Erika G. VERIFIED CUSTOMER
I spent $1800 at your dealership on a new but Oder classic car that I just purchased. Your front desk guy said upon paying that after the service would be finished that I should be “Good to go for a loooong time” and then when I get my car back I notice a vibration when reversing and in low idle….. and so I bring it RIGHT back in to have it checked. Then I was told that my car is missing a bolt or that one is possibly threaded and needed to be replaced …. for $700……. What in the hell??? And my car was already off the lift and I was never ever shown what was what. This was completely and totally bulllshit treatment! I have also spent a lot of money on a newer vehicle w your dealership just a short time ago. This car that I recently brought in that I am referring to is a perfectly well maintained classic car. A Toyota Celica GT 1996 convertible. I am completely unhappy w your mechanic and with your dealership! ****-****-xxxx Erica
2/28/2024
Wendy W. VERIFIED CUSTOMER
It was really a wonderful experience. Rebecca Stafford was very helpful. She kept me appraised of my situation. She was very helpful And friendly getting me a loaner. I appreciated all of her help.
2/28/2024
Richard R. VERIFIED CUSTOMER
Car is idling super rough. Will be calling to get this addressed.