The service was great! But not happy that you do not have Saturday walkins anymore. If our vehicles say maintenance soon and the vehicle started to rattle and the next appointment is until 2 months later. Then the vehicle is going to mess up/break down. Then it's going to cost us customers more money. Then we will have to go else where. Toyota should have technicians for oil changes only for walking on Saturday first come first serve. For all other repairs makes appointment. VERY UNFAIR TO US CUSTOMERS THAT ONLY NEED A QUICK OIL CHANGE!!!
2/24/2024
Rebecca S. VERIFIED CUSTOMER
Rebecca was amazing to work with.
2/24/2024
William G. VERIFIED CUSTOMER
Excellent stvice
2/24/2024
Laszlo C. VERIFIED CUSTOMER
I appreciate Chance’s good service and staying in touch with updates!
2/24/2024
Linda M. VERIFIED CUSTOMER
Will do.
2/24/2024
Erika T. VERIFIED CUSTOMER
She provided excellent customer service and communication.
2/24/2024
Albert H. VERIFIED CUSTOMER
Rebecca was great to work with. She was very polite and very helpful. We always have a great experience there.
2/24/2024
Alice L. VERIFIED CUSTOMER
Today was a reminder why I bought my Toyota from the great people of Toyota of Puyallup!
2/24/2024
Eugene W. VERIFIED CUSTOMER
Very professional! Awesome service!
2/23/2024
Deeanne S. VERIFIED CUSTOMER
Your people were great!
2/23/2024
Byron N. VERIFIED CUSTOMER
Becca Stafford was very helpful
2/23/2024
Brian A. VERIFIED CUSTOMER
5/5 service was efficient and easily managed. Decided to wait and there were plenty of good hospitality service as well.
2/23/2024
Therese M. VERIFIED CUSTOMER
James was friendly and efficient. He responded quickly with a call back when I had a follow-up question.
2/23/2024
Michael S. VERIFIED CUSTOMER
I came in with a coupon.they took it but didn't give methat price until the third time they told me what I owed .here's the kicker they were supposed to rotate the tires and told me they had but I know for two separate reason why they did not . It makes me wonder what else they said they did that wasn't done? Very disappointed in being lied to by toyota of puyallup. I truly expected so much more.
2/23/2024
Daniel B. VERIFIED CUSTOMER
Service was good actually but my vehicle sustained damage (rear bumper scraped) from an impact onsite. Joseph was exceptional during our discussion regarding the repairs at no cost which I will schedule soon. Joseph acted in the most appropriate way as a Toyota representative.
In addition, I am very satisfied with my experience overall.
2/23/2024
Kab B. VERIFIED CUSTOMER
Thanks for good service. We have been since Puyallup Toyota on July 1986.
2/23/2024
Robert F. VERIFIED CUSTOMER
I was completely satisfied thank you very much for keeping me up with the maintenance for my car and for the estimate that you gave me today for a new one can I have told other people how you run down there and you have picked up with you that have been there for me my son goes there very completely satisfied my daughter will be coming down and my sister and brother-in-law brother-in-law we're the ones that sent me to you thank you again keep up the good work
2/23/2024
Khristine L. VERIFIED CUSTOMER
Good job!
2/23/2024
Eric S. VERIFIED CUSTOMER
Roses are red, violets are blue, I exclusively trust my vehicle’s service needs to you.
2/23/2024
Dmitriy P. VERIFIED CUSTOMER
Thank you for doing an excellent job and great service!