They didn’t wash my Rav4, didn’t even offered a wash.
I was tired and didn’t noticed that they have not washed it.
I would like to get a free wash if they can provide me one
3/16/2024
Jung K. VERIFIED CUSTOMER
He always provides absolutely amazing customer service!!
3/16/2024
Heidi M. VERIFIED CUSTOMER
Very helpful and kind. Everyone working there didn’t make me feel like I was in a meat market like the Toyota of heartland in Bremerton and similarly Larson Toyota in tacoma. Toyota of Puyallup, you stand out and you all do a great job! Thank you for taking care of me and my vehicle!!
3/16/2024
Laura O. VERIFIED CUSTOMER
I was checked in quickly and the estimated time my vehicle would be done was spot on.
3/16/2024
Desiree M. VERIFIED CUSTOMER
Very quick to attend to customer service and was very friendly.
3/16/2024
Mary F. VERIFIED CUSTOMER
Nicolas was awesome, just made me feel like I was in the best of hands!! Very personal and professional!
3/16/2024
Maude K. VERIFIED CUSTOMER
I really appreciate the assistance Andrea provided me after the service was complete. It will have to be addressed in another visit, but she took the time to set that up for me as well. Thank you.
3/16/2024
Dennis H. VERIFIED CUSTOMER
Full service! I was able to complete a test drive on a Tundra while I waited. Friendly and courteous staff!
3/16/2024
Kelby S. VERIFIED CUSTOMER
She was very polite and informative. Definitely a pleasure to work with.
3/16/2024
Daniel M. VERIFIED CUSTOMER
I really liked Chance, he was very knowledgeable of what service I needed. He answered all questions that I asked of him. I was very satisfied with him.
3/16/2024
Kristin V. VERIFIED CUSTOMER
Car was supposed to be washed and there were dirty water streaks all over. Looked more dirty than when I brought it in. :(
3/16/2024
Ethel B. VERIFIED CUSTOMER
She was very helpful even help me with the rides. I also want to thank The Shuttle Driver who had been very kind.
3/16/2024
Gabriela P. VERIFIED CUSTOMER
Excellent customer service.
3/15/2024
Ronald A. VERIFIED CUSTOMER
It was no big deal to leave it there, but 5 hours seemed on the long side for the work that was performed. If it was shorter, I didn’t receive a call as I called and was told it was just finished. The driver’s side power mirror rattles when I close the door. It is not the same as other tundras or the passenger side of mine, contrary to what I was told.
3/15/2024
Sandra P. VERIFIED CUSTOMER
You are top notch Awesome!!!
3/15/2024
Douglas G. VERIFIED CUSTOMER
Joseph was great! Wonderful customer service
3/15/2024
Jennifer O. VERIFIED CUSTOMER
Very friendly, efficient and comfortable sitting area. Thank you!
3/15/2024
Jeannie S. VERIFIED CUSTOMER
She did a good job explaining what was going on while my car was being serviced.
3/15/2024
Brian S. VERIFIED CUSTOMER
I know I brought my new Corolla in at only 1200 miles for its first oil change, but it went easily. Hoping that this will be the beginning of a good relationship between me and dealer.