Your team acted professional and courteous the entire time. The wait time was estimated correctly. The facility was clean and comfortable. Appreciate the drinks and snacks.
3/23/2024
Kayla C. VERIFIED CUSTOMER
Joseph is great. I’m definitely bringing my Toyota’s to your service department. I have two! Thank you.
3/23/2024
Kevin A. VERIFIED CUSTOMER
Andrea’s service was excellent, however when it came to tech’s diagnosis there were things left missed, such as the audio, it felt as if too much focus was put into the radio instead the audio system itself.
There are 3 ways to play audio, Bluetooth, usb, and the radio itself, all 3 did weren’t functioning before and still are not.
3/23/2024
Paul S. VERIFIED CUSTOMER
Very courteous and helpful with all my questions and concerns.
3/23/2024
Mel R. VERIFIED CUSTOMER
Helpful. Explained possible issues with my suspension.
3/23/2024
Cleona D. VERIFIED CUSTOMER
Kennedy has amazing customer satisfaction skills. Her communication with me walked me through all my benefits I was entitled to. You made an excellent choice hiring her. I will recommend your establishment and will be back
3/22/2024
Cathleen B. VERIFIED CUSTOMER
I didn’t make an appointment until late in the morning (March 21). was able to come in early in the afternoon on the same day. I was in and out in about an hour and my problem was fixed. No charge!!!
3/22/2024
Philip P. VERIFIED CUSTOMER
Nick is the best in the entire department!
3/22/2024
William L. VERIFIED CUSTOMER
Not completely. There were no cookies ????. ????. Other than that it was perfect.
3/22/2024
Gloria D. VERIFIED CUSTOMER
Toyota of Puyallup has been serving my 2010 Prius since 2010 and I will continue to use your service when I get my new 2024 Prius prime limited.
3/22/2024
Rey M. VERIFIED CUSTOMER
Andrea very helpful
3/22/2024
Keegan C. VERIFIED CUSTOMER
The service advisor (James) was extremely helpful and very knowledgeable. He answered all my questions and was very nice. He kept me up to date and stayed in communication throughout the time Toyota of Puyallup had my Tundra. It was a great experience and I will return based on my recent visit.
3/22/2024
Jose T. VERIFIED CUSTOMER
Very proactive on what needs to be done even thoughLily who scheduled my appointment failed to record wholly what I need for my visit. the other reason why I am bringing my car to your shop is for a full detail Ians others that I had asked. I don’t know why Lily failed to schedule that in spite of the 30min conversation we had. Good thing the Technician did his due diligence in doing a system check of my car as it was stolen two days before and we were able to recover it. Yes, Hence the reason of my car visit
3/22/2024
Larry C. VERIFIED CUSTOMER
Great service, friendly people!
3/22/2024
Ravia B. VERIFIED CUSTOMER
Good customer service
3/22/2024
Kali C. VERIFIED CUSTOMER
Jessica was kind, courteous, knowledgeable and made sure I understood all things. Thank you, Jessica????????
3/22/2024
Cotyann C. VERIFIED CUSTOMER
I was satisfied with the service I brought it in for and the servicemen were very nice. However, despite having it offered to be washed, it was not washed. Also, the "next oil change due" sticker on my window was not replaced with a new one with updated date/mileage of next due time. Overall good but the small things left it imperfect.
3/22/2024
Jessica C. VERIFIED CUSTOMER
Really great customer service. Personable and kind.