There is now a loud rattle when I turn my air on. I have to bring my car back in tomorrow.
3/28/2024
Jennifer R. VERIFIED CUSTOMER
This has been the best service thus far! Chance addressed all my concerns and was watchful of my car to help get me out of the service department.
3/27/2024
Richard M. VERIFIED CUSTOMER
Jessica, did a wonderful job in easing my pain from the $$. Overall, Toyota of Puyallup continues to do great work. DON'T STOP, taking care of the customer:)
3/27/2024
Dennis K. VERIFIED CUSTOMER
Andrea was great to work with.
3/27/2024
Wesley C. VERIFIED CUSTOMER
I received text confirmation of my service appointment , but it was not on the appointment list for March 26 when I checked in. Thankfully, the service on my vehicle was squeezed in anyway.
3/27/2024
Tom S. VERIFIED CUSTOMER
All is good so far and expect it to stay that way. Thank you Chance for very good help and service and to the techs that performed the work. Tom
3/27/2024
William T. VERIFIED CUSTOMER
We have used Toyota of Puyallup for many years and are not stopping now, though we have moved farther away.
3/27/2024
Diane M. VERIFIED CUSTOMER
Jimmy was courteous and knowledgeable and patient. Please recommend it for raise or promotion or whatever you do in your company. Thank you sincerely, Diane.
3/27/2024
Scott C. VERIFIED CUSTOMER
Had a very good experience staff were friendly and informative. It was our first time using this dealership since we were here on vacation for spring break. Thank you for the great service.
3/27/2024
Danelle C. VERIFIED CUSTOMER
Everything went quick and easy. Jessica was very helpful. Thank you!
3/26/2024
Kristin B. VERIFIED CUSTOMER
Every part of the process went smoothly.
3/26/2024
Loretta G. VERIFIED CUSTOMER
They always do a good job. But this time they failed to notice my windshield wipers were not working correctly. I will have to call and try to bring the car back in. I'm handicapped so this is a little difficult for me. I like my little Prius C . This was supposed to be the 50,000 mile checkup so I thought they would check it out really good
3/26/2024
Maricar N. VERIFIED CUSTOMER
we just waited longer than expected today but the staff explained that they were under staff today
3/26/2024
Tanya O. VERIFIED CUSTOMER
James took time to explain everything and was professional.
3/26/2024
Jan M. VERIFIED CUSTOMER
Just what you said.... Courteous,fast and well done.
3/25/2024
Mike W. VERIFIED CUSTOMER
$600 is a bit pricey I have swapped many batteries in past cars but at 86 and a bad back I thought why not let you do it. It's possible that being a pris prime it caused more of a labor problem that I was not aware of.
3/25/2024
Barry O. VERIFIED CUSTOMER
It does not appear that washer fluid was topped off though the paperwork showed it was and I had to not accept car when turned over for it was not washed as told it would be… service counter got it washed and we were on our way. At home I checked the fluids and found the washer fluid lower than expected though I do not know level when we brought in.
We never saw the tech or talked to him only the service counter.