I never got answers to my question concerning issues I am having with our new car which is pretty consistent with all of my experiences with the service department
11/30/2016
MARK/MONICA W. VERIFIED CUSTOMER
Very polite & cheerful. Explained what was wrong.
11/30/2016
SUMMER P. VERIFIED CUSTOMER
Bonnie was awesome and super helpful.
11/30/2016
ROBIN C. VERIFIED CUSTOMER
Bonnie is excellent! Aside from being professional
she is very kind and courteous! She explains
everything that was done in a way that I can
understand ????
11/30/2016
KAMILA S. VERIFIED CUSTOMER
I was very happy with the service Jim provided. He is always friendly, cheerful and knowledgeable.
Thank you!
11/30/2016
WILLIAM P. VERIFIED CUSTOMER
Good job
11/30/2016
LAURIE T. VERIFIED CUSTOMER
Clear communication
11/30/2016
LINDSAY/CINTHIA B. VERIFIED CUSTOMER
Bonnie was superb!
11/29/2016
BARBARA B. VERIFIED CUSTOMER
loved bonnie, the best yet
11/29/2016
KATHERINE P. VERIFIED CUSTOMER
Very helpful!
11/29/2016
DANIEL M. VERIFIED CUSTOMER
Abel was perfectly fine - no problem. My only negative is why when I bought a new battery today after my current 3-year old Honda 8-year warranty battery failed your testing, the new battery's warranty starts 3 years ago with the previous battery.
11/29/2016
LYNN C. VERIFIED CUSTOMER
Bonnie was quick to take care of my battery problem. She got me back on the road quickly.
11/29/2016
RENE H. VERIFIED CUSTOMER
great job
11/29/2016
DORIS B. VERIFIED CUSTOMER
Everyone I dealt with was extremely friendly, quick, answered questions and most of all SMILED! Thank you for providing an early Monday morning positive experience!
11/29/2016
STUART C. VERIFIED CUSTOMER
For a software recall, oil change, and tire rotation, they forgot to do the oil change and tire rotation so I had to wait again while they did that.
11/29/2016
GEORGE B. VERIFIED CUSTOMER
T they did a good job on my car I was pleased with the service
11/27/2016
PATRICIA M. VERIFIED CUSTOMER
Everyone was very helpful and understanding while dealing with someone who knows nothing about cars. They took the time to explain things and even didn't charge me for the service when they decided my tires were just way down in pressure and added air to them all. Thank you all.
11/27/2016
JOHN/SHANNON M. VERIFIED CUSTOMER
Abel was so kind and helpful. I will definitely be back! Thank you Abel!
11/27/2016
SEAN S. VERIFIED CUSTOMER
When "checking in" my car, one advisor (I'm guessing that was Jim) started the process and then abruptly stopped and passed me off to Bonnie. Don't get me wrong: Bonnie was great. But there was simply no reason to stop for what should have been an easy, quick check-in. It made the process take so much longer, as Bonnie was already helping someone else. Good customer service demands that the process be handled by whoever is available.