Bonnie was great! The team diagnosed and fixed a leak by cleaning out debris rather than the much more expensive solution I anticipated which was to replace a gasket. Thank you!
6/17/2017
Sarah C. VERIFIED CUSTOMER
Bonnie was very welcoming when I drove in. She assured me that the replacement of the air bags would be completed in one and a half hours. Did I want my car washed and would I like an exam of the various systems in my car? Much more service than I expected. Frankly I was expecteting to be inconvienced by the recall. And the installation of the replacement air bags took only one hour 15 minutes. Bonnie couldn't have been nicer. I really liked interacting with a woman who knew what she was doing.
6/17/2017
Sarah S. VERIFIED CUSTOMER
Bonnie went over report thoroughly with me. She even checked back with technical service person about a question I had.
6/17/2017
Shannon S. VERIFIED CUSTOMER
Bonnie is amazing such an asset to Honda. Thank you.
6/17/2017
Victoria Y. VERIFIED CUSTOMER
Bonnie is very friendly and helpful. I requested her as my service technician because I had a good rapport with her on a previous visit.
She explained everything clearly and assured that if there were any more issues that I could right back.
I would definitely feel comfortable reaching out to Bonnie in the future and will request her again when it's time for my next service.
6/17/2017
Gustavo/Maythe R. VERIFIED CUSTOMER
Bonnie is a wonderful service provider. She is detailed oriented, honest and efficient. We have had her help us many times and her consistency and work ethic make us want us to always have her help us. Great employee!!!
6/17/2017
David T. VERIFIED CUSTOMER
The spoiler that was installed was loose and I had to return to the dealership. The Service from Abel was great though. He was very friendly and accommodating. I had a much better service experience here than with other dealers I work with on my other vehicles.
6/16/2017
Amirkhani H. VERIFIED CUSTOMER
Great service from Carlos!
Thank you,
Houria
6/16/2017
Bernice/Jordan W. VERIFIED CUSTOMER
She was so helpful and explained everything to me.
6/16/2017
James B. VERIFIED CUSTOMER
In the past, when my car was ready, Honda would call me at Ucsb and then I would be picked up and taken to the dealership. I never had to wait for 3 HOURS to pick up my car. I call Uber and got a ride to the dealership at my cost. Nissan next door picks me up as soon as my car is ready. From now on, I will take my car to Ventura to have it serviced. Customer Service is not a major player at Santa Barbara Honda.
6/16/2017
Henry D. VERIFIED CUSTOMER
Great guy, professional
6/16/2017
Wendy S. VERIFIED CUSTOMER
Bonnie is very professional and very personable, she is a gem!
6/16/2017
Theodore C. VERIFIED CUSTOMER
Quick service. Well diagnosed. Excellent team!
6/16/2017
Sam S. VERIFIED CUSTOMER
Jim was really helpful and accommodating of my students budget getting done what I could within my budget. 10/10 service
6/16/2017
Robert B. VERIFIED CUSTOMER
I've had the pleasure of working with Bonnie on both of my visits to SB Honda, and she goes above and beyond. Extremely personal, and professional so it makes coming back a no brainer.
6/15/2017
Robert R. VERIFIED CUSTOMER
As usual, Bonnie did a great job in arranging and for service and assuring the work was properly and in a timely manner.
6/15/2017
Robert P. VERIFIED CUSTOMER
Abel was the nicest, most professional service adviser I have ever had the pleasure of working with at Santa Barbara Honda over the last 16 years! I will be back again for sure!
6/15/2017
Mary B. VERIFIED CUSTOMER
Excellent experience.
6/15/2017
Monica R. VERIFIED CUSTOMER
Bonnie and the service overall was exceptional. We even received since car wash.