A car wash would've been nice. But Jim always takes good care of me & my car.
6/21/2017
Kate L. VERIFIED CUSTOMER
Your multiple txt's asking me if I found the service acceptable or were somewhat disturbing. Since I did not have my car in for service today. Because you cannot perform an oil change in a timely manner I made an appointment for Thursday. I guess I will look other places for oil changes in the future.
6/21/2017
Jose R. VERIFIED CUSTOMER
Abel was great from start to finish
6/21/2017
Alyse B. VERIFIED CUSTOMER
Bonnie has gone above and beyond to help me when I bring my car in for service.
6/21/2017
Tom N. VERIFIED CUSTOMER
Rep was excellent and friendly. Checked out my car's engine assist battery and submitted a warrant claim and I haven't heard anything since although I've called and left 2 messages. Thank you.
6/21/2017
Pedro G. VERIFIED CUSTOMER
Jim was fast, friendly and professional.
6/21/2017
Ed D. VERIFIED CUSTOMER
Good service. Thanks. Don't want to fill out survey. Too busy.
6/21/2017
Marna C. VERIFIED CUSTOMER
First time at your Honda dealership (I just moved to SB) ... the service was great.
6/20/2017
Paul J. VERIFIED CUSTOMER
Car makes a noise that it didn't when I took it for service. Now I have to take it back.
6/20/2017
Kelly W. VERIFIED CUSTOMER
What I expected from this fine organization!
6/20/2017
Susan S. VERIFIED CUSTOMER
It is always a pleasure to bring my care for service. Everyone is cordial and interested in keeping customers satisfied.
6/19/2017
Jim T. VERIFIED CUSTOMER
This was my first time at the Santa Barbara dealership and I was impressed with the friendly and professional staff. Will definitely go back for service in the future. My thanks to Bonnie and the rest of the staff.
6/19/2017
Michael/Gaylee N. VERIFIED CUSTOMER
Very attentive, reviewed service performed. Car was ready when initially stated-
6/18/2017
Billie S. VERIFIED CUSTOMER
Appreciate the updates! And texting works great too.
Do wish you had "loaner" cars for bigger repair jobs instead or reimbursing a rental which takes longer & requires paperwork, chasing a car down & possible returning to different location. (Few cars in Goleta to rent & very limited weekend hours.)
6/18/2017
Linda M. VERIFIED CUSTOMER
Great job very nice
6/18/2017
Scott A. VERIFIED CUSTOMER
This will seem like a small thing, but I think it's worth letting you guys know: I requested the complimentary car wash, which is a service I've always greatly appreciated, and there were two issues: first, it was so sloppily and casually done that I literally had to walk around the car to figure out if it had actually been washed or not. My windshield was still grimy, so I don't think a rag ever touched it. Second, there is a profoundly strong perfume-y smell throughout the car, and it seems in particular to be coming through the ventilation. It's almost sickeningly strong...and hours later, it's not showing any signs of fading yet.
I deeply appreciate the carwash service and think it's a nice benefit to your customers. But I will think twice before having that done to my car again!
6/18/2017
Ricardo O. VERIFIED CUSTOMER
Thank you Carlos, you guys did a great job!!
6/18/2017
Juan G. VERIFIED CUSTOMER
Keep up the great work! I was happy with the overall service.
6/18/2017
Bryant L. VERIFIED CUSTOMER
Great service look forward to doing business again