Jim was very attentive to my needs. However i went back to my regular mechanic to get a better understanding how to follow through on his recommendation to confront big tire as to why tire pressure sensors were gone- dodnthey take them.?The price the dealership charged to replace the sensors $250 was significantly more than my mechanic by a factor of over twice as much.
1/6/2018
Mark N. VERIFIED CUSTOMER
All good.
1/5/2018
Donn L. VERIFIED CUSTOMER
Jim was very courteous and helpful. Thanks Donn
1/5/2018
Pam/Terrence K. VERIFIED CUSTOMER
Jim was very helpful and professional. Thanks for the service.
1/5/2018
Harold P. VERIFIED CUSTOMER
Excellent
1/5/2018
Heidi D. VERIFIED CUSTOMER
Jim was awesome. He picked me up because the shuttle guys were off shift. So nice
1/5/2018
Gary /. VERIFIED CUSTOMER
Great job Jim...
1/5/2018
Julie U. VERIFIED CUSTOMER
Great job Jim...
1/5/2018
Daniel/Diana B. VERIFIED CUSTOMER
Bonnie is the best. Gets you in and out like always and as promised. She is my go to when I get my car serviced.
1/5/2018
Leonardo M. VERIFIED CUSTOMER
Great service
1/4/2018
Michael M. VERIFIED CUSTOMER
Bonnie is the absolute best. She prompt, very attentive and just great to deal with.
Yesterday she told me I’d be out in two hours and she was absolutely on time.
Two hours and I was out of there.
I really like dealing with her.
I would recommend her.
You need to do something with your waiting area, it needs rework. Also you should look into getting a machine that can give decaf coffee and hot chocolate
1/4/2018
Shauna S. VERIFIED CUSTOMER
They did exactly what I asked for - a recall repair - and more: washed the car and did a free 10 point inspection! Very nice! And Bonnie was perfect! Thank you!
1/4/2018
Marlene Z. VERIFIED CUSTOMER
I appreciated Carlos’s staying communicating with me.
1/4/2018
Salvador B. VERIFIED CUSTOMER
Jim was very helpful and super nice ! Loved the service a lot ! Thank You so much !!
1/3/2018
Kimberly D. VERIFIED CUSTOMER
Bonnie was Great!
She always ensures that the customer is
Well informed of repair time, and cost;
and she also wants the client to have a good
experience. One time I was waiting for my car to be
repaired and asked if there was some where I could
walk to for a latte and she gave me directions to
a really good place!
1/2/2018
Andy W. VERIFIED CUSTOMER
My battery keeps dying and no one at Santa Barbara Honda knows how to fix it. I’ve worked with Bonnie and Ablel over the last six months and the problem still exists. I brought my car back multiple times and Honda has tried to attempt to fix it so many times but it still does not work. I wasted $600 and still can’t use my car.
1/1/2018
Kenneth K. VERIFIED CUSTOMER
Excellent service
12/31/2017
Pamela P. VERIFIED CUSTOMER
Thank you so much for your service.
Happy New Year! ????????
12/31/2017
Karisa T. VERIFIED CUSTOMER
Jim was very helpful and polite! He answered all my questions and was super patient. Wonderful employee!!