Already gave comments in a previous text but will repeat that Jim did a great job and I was very pleased with the service I received.
12/31/2017
Jane W. VERIFIED CUSTOMER
Absolutely fabulous service I highly recommend Bonny and the rest of the team
12/30/2017
Victor S. VERIFIED CUSTOMER
Very good attention and service.
12/30/2017
Colin/Heather S. VERIFIED CUSTOMER
Thank you, Bonnie!
12/30/2017
David B. VERIFIED CUSTOMER
When I brought my Civic into the Service Department Carlos Lira immediately understood the problems and their solutions. He was very professional and personable.
When he called at around 4 to let me know my car was ready he made sure I understood that the Service Department would be closing at 5:30, which meant that I shouldn't waste any time in getting there. Fortunately, an MTD bus stops a half block from my place and it got me to the intersection of Kellogg and Hollister just before 5. From there it was only about a 5 minute walk to the Honda place.
When I got there Carlos explained his detailed report on the work and on the condition of my car.
I've been dealing with Santa Barbara Honda ever since I bought my then-new 1993 Civic there.
The lounge area is always clean and comfortable for reading or solving crosswords. It's a nice atmosphere.
12/30/2017
Linda C. VERIFIED CUSTOMER
Bonnie provides professional customer service; she explains in detail what service was provided on my vehicle and where I stand currently on things like tire wear, brakes, etc.
12/30/2017
Patrick M. VERIFIED CUSTOMER
Friendly competent prompt.
12/30/2017
Denise M. VERIFIED CUSTOMER
Abel followed up on my car service and called to confirm that all was ok.
12/30/2017
Paul G. VERIFIED CUSTOMER
Jim helped us get our Pilot’s brakes replaced and transmission issues fixed. Thanks Jim!
12/30/2017
Peter S. VERIFIED CUSTOMER
Carlos was great, highly recommend! Very pleasant and a great communicator n
12/29/2017
Javier R. VERIFIED CUSTOMER
Your service advisors should be able to provide you with a printed list of services included in a Schedule Service 1A, A1B, etc. I requested a printed estimate listing everything that would be included in a 30,000 mile service and wasn’t able to obtain one.
12/29/2017
Scott S. VERIFIED CUSTOMER
Very nice, very thorough
12/29/2017
Marci F. VERIFIED CUSTOMER
I always appreciate Jim's service ..when my
Car needs servicing he gets me right in
For an appt. and all work done on my
Car has been excellent .. He is a real pro
12/29/2017
Rita C. VERIFIED CUSTOMER
Bonnie is awesome! I’ve had positive experiences at Honda before but she really knocked it out of the park today. From start to finish I got timely updates that helped me plan my car-less day stress-free and she was such a pleasure to work with. Honda is lucky to have her!
12/29/2017
Jose C. VERIFIED CUSTOMER
I'm satisfied because Abel Aguilera, was a nice person very professional thank you.
12/29/2017
Stephen L. VERIFIED CUSTOMER
Jim. Thanks for your thoughtful service and advice on my front tires.
You went above and beyond with promptness and quality
Steve Long
12/29/2017
Joaquin S. VERIFIED CUSTOMER
My car was completed at the time it was promised,very satisfied with Abel and the whole honda team.
Thank you.
12/29/2017
Luis G. VERIFIED CUSTOMER
Best service rep ever!
12/29/2017
Amy D. VERIFIED CUSTOMER
We've been taking both our cars to Santa Barbara Honda for the last 10 years and Bonnie is our favorite so far! She is nice, professional, and informative. Thanks Bonnie!
12/29/2017
Cynthia H. VERIFIED CUSTOMER
Jim was great. He was so kind to get the work on my car escalated due to my time restraints and the shuttle service.