Bonnie was patient and very knowledgeable and made my bad day a good one.
12/21/2024
Susan B. VERIFIED CUSTOMER
I did have to wait many months to have the recall items taken care of, but otherwise service was good
12/20/2024
Shaw M. VERIFIED CUSTOMER
Thank you
12/20/2024
Sheila R. VERIFIED CUSTOMER
Luis is the BEST!!!
12/20/2024
Hank A. VERIFIED CUSTOMER
Very helpful efficient and fast. A true pro.
12/20/2024
Frank A. VERIFIED CUSTOMER
Bonnie is great! The service was done professionally in under 1 hr while I waited.
12/20/2024
Hsiao-Jung Y. VERIFIED CUSTOMER
Bruce was superb in helping us. He is very professional.
12/20/2024
Paul R. VERIFIED CUSTOMER
Bonnie has always been very helpful and polite and honestly she’s the one that keeps me coming back to Honda for my repairs.
12/20/2024
Paul A. VERIFIED CUSTOMER
she was amazing help
12/19/2024
Robert R. VERIFIED CUSTOMER
Antonio Alcantar was pleasant to work with and I would give him high marks. The problem I encountered was that the parts were not available for the recall repair on the steering for which I had an appointment. I will need to make another appointment to have this done and will be extremely unhappy should the parts not be available once again. Customers should be notified BEFORE the appointment if parts will not be available once again to save both the customer and the dealership time. The line of people waiting to be checked in for service was quite long and that might be avoided with better planning. I was however able to get the regular service done so it was not a complete loss.
12/19/2024
Tom D. VERIFIED CUSTOMER
Appreciate the love for the RSX!
12/19/2024
Teri A. VERIFIED CUSTOMER
Amazing service! This was my first service for my new car and I was very impressed.
12/19/2024
Kathleen D. VERIFIED CUSTOMER
Bruce was very helpful.
12/19/2024
Cesar T. VERIFIED CUSTOMER
I show a coupon to the window guy but he didn’t let me use it. He just give $10 discount. Very disappointed with the service…
12/19/2024
Thomas G. VERIFIED CUSTOMER
We are seniors with a Honda Accord that didn’t pass its smog test last Monday, when it had its essential service, requiring an overnight stay and Uber rides. I was told to come in again between 11 and 12 any day (except Monday), when the smog tech was there. After we’d driven many miles according to Charles’ instructions, we called yesterday to confirm Charles would be in today, and Luis was understanding and very considerate in offering to schedule an appointment. So much appreciated, and grateful we passed the test today.
12/19/2024
Nancy Tessboley. VERIFIED CUSTOMER
They didn’t do the smog test I requested when I made the appointment. I did not get the results of the multi-point assessment until I went back and requested the results. Otherwise service was good.
12/19/2024
James O. VERIFIED CUSTOMER
Bonnie is the best
12/18/2024
Clifford B. VERIFIED CUSTOMER
I was pleased with the overall service during my last visit to Honda Santa Barbara
12/18/2024
Paul P. VERIFIED CUSTOMER
Excellent team thank you
12/18/2024
Shirley D. VERIFIED CUSTOMER
Your staff has always been professional and courteous