Efren was super helpful. He was a pleasure to work with.
5/4/2024
Nan M. VERIFIED CUSTOMER
Bonnie Jimenez is an excellent professional who cares about her clients. She has overseen our Honda Insight since our purchase in 2010. We depend on her expertise which has always been APlus!
5/4/2024
Loma G. VERIFIED CUSTOMER
Erren and Merrick were very good at communicating the issues my car has. I appreciate their time they spent with me and the consideration they showed. Thank you.
5/4/2024
Sharilyn V. VERIFIED CUSTOMER
Bonnie Jimenez is professional, polite and exceeds in excellent customer service and customer relations. I request her when ever I require service representative. I will continue to purchase my vehicles from Honda of Goleta all due to the service support and assistance of Mrs Bonnie Jimenez.
5/3/2024
Matthew L. VERIFIED CUSTOMER
Manny my driver was also awesome
5/3/2024
Ava P. VERIFIED CUSTOMER
Bonnie was very helpful and she did an excellent job!
5/3/2024
Paul J. VERIFIED CUSTOMER
Bonnie went out of her way to fit me into the schedule as I didn’t have an appointment but needed a new battery so I could go on a planned trip to a relative’s funeral. She saved the day!
5/3/2024
Glen C. VERIFIED CUSTOMER
Great job!
5/3/2024
Darla S. VERIFIED CUSTOMER
Robert was Fantastic-a truly Top Shelf person.
5/3/2024
Nancy S. VERIFIED CUSTOMER
NO Survey, Thank you! I’m a confirmed Honda supporter and very happy with my Honda . The service I receive is ALWAYS excellent.
I’VE GOTTEN TO KNOW, CHUY, LIKE HIM. HE GIVES ME EXCELLENT SERVICE, MAKEs SURE A GREAT JOB IS DONE ON MY CAR, I , AND ALWAYS REQUEST HIM.
5/3/2024
Arthur Tracie. VERIFIED CUSTOMER
Justin, Bonnie and Manuel are the best! Outstanding service as always. My husband and I have been loyal customers for many years. We are honored to be a part of the Santa Barbara Honda family!!! CHEERS ???? ????????
5/3/2024
Melinda A. VERIFIED CUSTOMER
Customer service was very bad. I had an appointment at 10 and the car did not get done until 1:30. This was a job that required 6 screws. My service manager Robert would never help me until I had my father step in to help. The car was then put onto a rack and it took no more than five minutes to complete the work. I am not sure if this is how you treat all women coming into the service department, but I find it not acceptable.
5/2/2024
Christina F. VERIFIED CUSTOMER
Rob was really helpful and kind. Customer service met my expectations.
5/2/2024
Gladys M. VERIFIED CUSTOMER
I’m very content with the service I received!!
5/2/2024
Rufus C. VERIFIED CUSTOMER
Great service from everyone!
5/2/2024
Danita J. VERIFIED CUSTOMER
I was completely satisfied with Efren!!!! Everything before he came into the picture was very frustrating. My car "engine alert message" occurred last Thursday morning (April 25) and I could not reach anybody by phone on Thursday or Friday that was able to answer my questions or discuss your desired procedure for getting my car towed to you. On Saturday, Wendy answered the phone and I then got immediate help and was able to arrange for my vehicle to be towed up to you that afternoon. Unfortunately, I had to wait until Monday for a diagnosis of the problem and then the repairs. I was then able to pick up my car Tuesday (April 30). I ended up being without the use of my car for six days and truly feel I would have probably had my car back by Saturday if I could have gotten through to somebody on Thursday (when the problem occurred) or Friday. The only reason I am reporting all of this is to hopefully spare someone else from having to experience an inconvenience of this type. I'm 80 years old. I can hardly imagine what this would have been like for a single mom with young children!
5/1/2024
Ann W. VERIFIED CUSTOMER
Excellent professional care with my Honda. They even had a loaner car ready for me!
Top-notch service check-in.
Thank you!
5/1/2024
Linda W. VERIFIED CUSTOMER
Robert Perez was very thorough in explaining issues to me and alerting me to next service and what to expect.
4/30/2024
Chris D. VERIFIED CUSTOMER
Service was efficient and Bonnie was friendly and handled my needs well. I had a nice experience. Also the talesman Angel was very informative and certainly knew all the info I needed on the new all electric car.
4/30/2024
Bruce W. VERIFIED CUSTOMER
Robert was excellent, thanks Robert. I was a little disappointed with the info provided when I called to make the appointment though. I was told it would be $45 on the phone on Sunday but the price went up substantially when I got there, almost double. Maybe some training for the person giving out info on the weekend?