Dropped off my car for an oil change. expecting two plus hours. ANd to my delight, it was ready and washed in just over an hour. BOnnie and the crew were great. Greeted us with smiles, polite. IT'S a rarity these days, but we were shown itbis still around. Thank you
11/9/2016
GORDON C. VERIFIED CUSTOMER
Bonnie Jiminez ss fantastic and professional.
11/9/2016
MAAN A. VERIFIED CUSTOMER
Exelant service. Thank you.
11/9/2016
KATHI C. VERIFIED CUSTOMER
I am completely satisfied with the superb service I received from Abel Aguilera. He is efficient and courteous and very knowledgeable. He explains things to me and helps me understand more about how to take good care of my car in between service visits. I want him to be in charge of the service on my car whenever I bring it to Santa Barbara Honda for service!!
11/9/2016
NICOLE F. VERIFIED CUSTOMER
Jim was super helpful and explained things so that I knew the car was in good hands!
11/9/2016
ROBERTA T. VERIFIED CUSTOMER
Informed me car was ready to go inside and he would ring in the paper work! 45 minute later I was finally given paper work inside and only because I waited outside for 15 minutes. He did have time to smoke a cigarette! I know everyone needs a break yet be up front with the customer if the car isn't ready!I gave the service dept. an extra 15 minutes after the promised time. Hate to have to write up a bad review yet it was painful to wait around when you expect to be able to get to your errands on your day off!
11/8/2016
NANCY B. VERIFIED CUSTOMER
It is always a pleasure to bring my Civic into Honda!
11/7/2016
HUYEN N. VERIFIED CUSTOMER
Great customer service was great as always. The shuttle service was prompt and appreciated. The service itself was incomplete. I went in with no windshield wiper fluid and left with no windshield wiper fluid. The tech marked the fluid section has checked and complete, but this was not the case.
11/7/2016
MARISOL N. VERIFIED CUSTOMER
Jim was super helpful. Excellent service, that's why I keep going back.
11/7/2016
RUBEN P. VERIFIED CUSTOMER
Yeah it was nice
11/7/2016
GERALD S. VERIFIED CUSTOMER
As always, Jim provided complete satisfaction with having my vehicle serviced.
11/6/2016
RONALD S. VERIFIED CUSTOMER
Abel did a fine job communicating what was being done to address the a/c problem.
11/6/2016
GABRIELA V. VERIFIED CUSTOMER
Jim my advisor was great really helpful and nice thanks
11/6/2016
ERICA H. VERIFIED CUSTOMER
Good job Carlos ????????
11/6/2016
CHARLES M. VERIFIED CUSTOMER
Good Job!!
11/6/2016
SARAH B. VERIFIED CUSTOMER
Great!
11/6/2016
DAVID/SHANE M. VERIFIED CUSTOMER
pls go electronic, and email service receipts/record. I don't want to have file each one somewhere and try to keep track of what my car needs. And I think all your repeat customers would appreciate the long term view of their car's maintenance and are more likely to accept push notifications at the need date for service.
11/5/2016
SUSAN I. VERIFIED CUSTOMER
The service was excellent from beginning to end! Thank you!
11/5/2016
DEBORAH H. VERIFIED CUSTOMER
None
11/5/2016
LISA B. VERIFIED CUSTOMER
Jim is an excellent service advisor - keeping me informed of the issues and progress on vehicle service and recall part replacement, giving me options.