Jim was super friendly and helpful! Did a great job with my car as always!
3/14/2018
Chris C. VERIFIED CUSTOMER
Abel at S.B. Honda is awesome. I told them I had a doctors appointment and they rushed my car through. I’ll be back! Top notch service with small town personable caring!
3/13/2018
Debbie R. VERIFIED CUSTOMER
Jim has always been great. He takes time to explain what’s wrong plus he makes me feel like I’m the most important customer he has. Always positive, always personal. And he delivers my car on time and I can trust that things are good. One other time I had my car serviced, when I left the check engine light came on, I called the shop and he met me in town and fixed the problem on his own time in the middle of a parking lot. That I will never forget and will be a loyal SBH customer as long as I’m still driving a car! Thanks to Jim and thanks to SB Honda for employing such wonderful people.
3/13/2018
Gérard P. VERIFIED CUSTOMER
Excellent service
3/13/2018
Pamela B. VERIFIED CUSTOMER
I cobtinue to come back to Honda because the service has been and continues to be excellent!
3/11/2018
Marne B. VERIFIED CUSTOMER
Jim and Pam, Thank you for the excellent service.
3/11/2018
Rowena P. VERIFIED CUSTOMER
Very nice customer service. Explained it well everything.:
3/10/2018
Walter E. VERIFIED CUSTOMER
Excellent customer service every one very professional. Down fall was I asked what the cost would be to wash my vehicle and was told it was free when car was handed back to me it was still dirty and not washed
3/10/2018
Wayne M. VERIFIED CUSTOMER
... completely satisfied...
Thanks,
Wayne
3/10/2018
Gustavo A. VERIFIED CUSTOMER
Carlos was awesome!!!
3/10/2018
Peter P. VERIFIED CUSTOMER
Nice job.
3/10/2018
Donna G. VERIFIED CUSTOMER
I have always been confident with Jim's efficiency. I feel I can ask any question and get a straight answer.
3/9/2018
Suzette C. VERIFIED CUSTOMER
Bonnie is efficient, friendly, professional. Communicates very clearly.
3/9/2018
Tiffany J. VERIFIED CUSTOMER
When I dropped my car off today I was greeted by a man who was happy to tell me I looked like I worked out. Abel was less than enthused to see me not was he pleased to correct me when I told him I had a free coupon for my first maintenance (new car). He corrected me, it was just an oil change. He called to let me know my car was ready. I arrived an hr and half later to pick it up. I waited at Abel’s station for 5-10 minutes while he was paged twice. Eventually someone else came to help me! My car pulled up dirty.. I thought my first maintenance came with a car wash. I returned to speak with someone about it. My paper work said “give us a chance to fix it”. James was happy to help me since Abel was still gone. When I asked about a car wash he said it’s upon request only(?) Not what the flyer said That I got in the mail.. or what happened the last time I bought a car at Honda... so he was happy to apologize and give me a free oil change next time.. I sure would have liked to been asked maybe in the beginning if I wanted a car wash. I’m disappointed and distrusting.
3/9/2018
William G. VERIFIED CUSTOMER
I worked with Bonnie for many years with my previous Honda. She is one of the main reasons I brought my new Honda to Santa Barbara Honda for service.
3/9/2018
Lori C. VERIFIED CUSTOMER
Bonnie was friendly, professional, and helpful. My experience was definitely excellent.
3/9/2018
Barbara C. VERIFIED CUSTOMER
You are so fortunate to have Abel as your employee he is always so nice and professional. I always look forward to getting my car serviced knowing he will make sure it is done correctly. Would always recommend Honda Service Department
3/9/2018
Emily W. VERIFIED CUSTOMER
Jim was very friendly and even found me a coupon for my service!