Great service by Scott and Abel. They are courteous and efficient when it comes to customer service.
11/5/2016
FRED W. VERIFIED CUSTOMER
Jim is Awesome! Did a good job servicing my vehicle.
11/5/2016
ALLYSON R. VERIFIED CUSTOMER
Bonnie is a fantastic service representative and face to your business. She was thorough, an excellent communicator and made my entire process easy and efficient. Please recognize her for her dedication and customer service focus!
11/5/2016
KATHLEEN R. VERIFIED CUSTOMER
Excellent!
11/5/2016
OMID K. VERIFIED CUSTOMER
Carlos Lira was a huge help. I was in and out fast. He made my 115k service easy.
11/5/2016
SCOTT A. VERIFIED CUSTOMER
Great survice
11/4/2016
WILLIAM/EMILY K. VERIFIED CUSTOMER
Bonnie was very attentive in walking me through the process and explaining what my car needed and why.
Also, there was a computer error which had my name mixed up with our daughter's names and Bonnie took the time to make sure that was corrected.
In addition, the shuttle driver was very pleasant and capable. Thank you, SB Honda!
11/4/2016
MATHEW G. VERIFIED CUSTOMER
Always great service and prompt communication if any issues arise
11/3/2016
NOEL /. VERIFIED CUSTOMER
Wrench icon illuminated on dashboard. Showing15% remaining on oil.
11/3/2016
HALSTON S. VERIFIED CUSTOMER
Abel was very professional and courteous. It was a pleasure doing business with him. He followed up with me on several occasions after forgetting to bring my car in. Thanks for helping to get this done and over with so I can be confident my family is safe in the event of an accident.
11/3/2016
GERARDO N. VERIFIED CUSTOMER
You guys were great and the service was wonderful thank you
11/3/2016
JESSE S. VERIFIED CUSTOMER
Bonnie answered my questions thoroughly and was very helpful!
11/3/2016
RACHEL J. VERIFIED CUSTOMER
My car was not finished in the time promised. I brought my CRV in for routine oil change, tire rotation, etc. EASY SERVICE! One hour tops as ALL my past experience with SB Honda had been. My car was promised in one hour. I waited in the service waiting room. Two hours later I went to my Service Advisor Abel Aguilera. I asked about my car which was parked in the back and visible to me. Abel knew nothing about its status and went to check with the technician. A supervisor had pulled him off of my car and put him on another job. NO COMMUNICATION to Abel. NO COMMUNICATION to me! Another 45 minutes of waiting for my car. Mr. Aguilera provided a 15 coupon to make up for the inconvenience. I think Honda regularly sends out 15 coupons for routine maintenance. As a 14 year customer of SB Honda in the service department and an owner of two 2013 Hondas purchased within about a month of each other, I have come to expect better. I was not pleased and less than impressed.
11/3/2016
DAVID C. VERIFIED CUSTOMER
Great job
11/3/2016
THOMAS A. VERIFIED CUSTOMER
Carlos was great.
11/2/2016
DENISE/DALE H. VERIFIED CUSTOMER
Friendly service techs, personally addressed me and explanations of work performed.
11/2/2016
LIZ G. VERIFIED CUSTOMER
Carlos is polite
11/2/2016
ELIZABETH G. VERIFIED CUSTOMER
Abel is very knowledgeable a
11/2/2016
EMILY P. VERIFIED CUSTOMER
Bonnie kept me informed on the progress of my service during my wait. Everyone was very courteous and helpful.
11/2/2016
ALLEN Z. VERIFIED CUSTOMER
She was very professional and explained everything to me about my car. I am a very satisfied customer. I will be bringing my car back for future maintenance. Thank You.