I’ve been very happy W/Toyota service dept. they’re all very helpful.
Like Pablo today. He was very helpful and courteous.
Keep it up Toyota????????????
6/10/2025
Earla C. VERIFIED CUSTOMER
Done in a timely manner
6/10/2025
Myron A. VERIFIED CUSTOMER
Quick and easy. Attentive service. Thank you!
6/10/2025
Susan A. VERIFIED CUSTOMER
Rachel is an excellent service rep, very knowledgeable and a pleasure to work with!
6/10/2025
Arlene G. VERIFIED CUSTOMER
Excellent service. The car drives perfectly.
6/10/2025
Maxyne S. VERIFIED CUSTOMER
Very good but the paperwork I was given when I left says after wheel removal wheels must be retorqued after 100 miles. Is tgis so and where? Daniel and I did not discuss this.
6/9/2025
Jane K. VERIFIED CUSTOMER
Everything was great!
6/9/2025
Julie S. VERIFIED CUSTOMER
there was a lot of grease on the door jam from the installers shoes. it could’ve been easily cleaned prior to returning the vehicle to the customer. other then that the customer service was amazing. Rick was great!!
6/8/2025
Kathleen K. VERIFIED CUSTOMER
You have a great team. Especially the youth!
6/8/2025
Isabella S. VERIFIED CUSTOMER
Excellent
6/7/2025
Bernard B. VERIFIED CUSTOMER
Tod was a pleasure to work with. His insights and customer support is off the charts. Great Job Tod!!!
6/7/2025
Federico L. VERIFIED CUSTOMER
Very satisfy about Toyota service here in Santa Barbara ca pleasant employees specially Robert my advisor
6/7/2025
Michelle M. VERIFIED CUSTOMER
Excellent service, Tod was great. Good communication and answered all questions with knowledge and care.
Lexus always returns car washed, super nice service??
Perhaps something Toyota could provide, would be icing on the cake.
Don’t know if you offer a shuttle service, that’s convenient too.
Overall satisfied-thank you!
6/6/2025
Elizabeth Z. VERIFIED CUSTOMER
I had great service when I took my 2024 Toyota Highlander Grand in to Toyota of Santa Barbara. I am very thankful to Service Writer Daniel Barcelo.
My issue was resolved and vehicle was returned sooner than expected.
He would also keep me updated on what was going on and that made me feel at ease. Great customer service.
6/6/2025
Lauri K. VERIFIED CUSTOMER
Tod was thorough and kind. The proce came in lower than expected and the car was promised on time once the inspection was complete. Only wish you had a loaner fleet! Thanks!
6/5/2025
Judith M. VERIFIED CUSTOMER
My car was not serviced. Apparently there were not enough technicians working today. I will call for another appointment . Disappointed..
6/5/2025
Tucker B. VERIFIED CUSTOMER
Really like the video and price updates via text.
It’s a wonderful program that makes it easy for everyone.
Robert Anderson is the main reason why we get ALL of our Toyotas serviced there. A 2024 RAV4 limited hybrid , a 2021 Tacoma off-road , a 2017 Tacoma SR5 4 WD .
I have bought 2 vehicles from SB Toyota- 2020 Land Cruiser Heritage Edition in 2019, and the RAV 4 in late 2023.
6/5/2025
Patricia P. VERIFIED CUSTOMER
Tod was a very helpful young man. I was very pleased the way everything was handeled.