I yes want to give a 100%satisfaction with the service the Pablo Bryant from parts diparment and the full understanding from the service manager with no questions to ask I’m very happy with this 3 persons and make a god relation ship the we create between Bryant and Pablo for the years I know them I’m glad the they still working at Toyota I bay my truck in Ventura Toyota but all my services is Ben done at Santa Barbara Toyota thanks to go over there way to service my truck
6/20/2025
Lauri K. VERIFIED CUSTOMER
Tod was great to work with. Thanks!
6/20/2025
Talar L. VERIFIED CUSTOMER
I appreciate Jaime and Alex Chen doing their best job in trying to rectify the errors in my car alignment, however both technicians that worked on my car did not do the job correctly at all. The problem went from bad to worse. I had to take my car to another dealership to get it properly aligned. Three alignments within 24 hrs. This isn’t Alec Chen’s fault nor Jamie’s though perhaps the foreman needs to ensure that his technicians complete jobs to high standards rather than push cars through with disregard to proper maintenance.
6/20/2025
Christopher S. VERIFIED CUSTOMER
Great job, thanks.
6/20/2025
Elyse M. VERIFIED CUSTOMER
The service he provided is EXCEPTIONAL!!!
6/20/2025
Jennifer L. VERIFIED CUSTOMER
Thank you for the great service!
6/19/2025
George L. VERIFIED CUSTOMER
Great help from Rick. Very professional. Answered all questions I had
6/19/2025
Mary O. VERIFIED CUSTOMER
Tod is exceptional!
6/19/2025
Bill V. VERIFIED CUSTOMER
None
6/19/2025
Vera C. VERIFIED CUSTOMER
Give Rachel a raise!
6/19/2025
William H. VERIFIED CUSTOMER
What a great guy and professional Todd is. I have been a loyal customer since 2015 and Todd is the best by far of any service representative I have had the pleasure in dealing with. Thank you!
6/19/2025
Cristina A. VERIFIED CUSTOMER
Tod & the rest of the staff I encountered have great customer service. Very knowledgeable & I appreciate their honesty & time they spent answering my questions. Great service!
6/19/2025
Anthony V. VERIFIED CUSTOMER
Robert is the man! Every professional answer all my questions
And got me taken care of without an appointment in a timely manner that same day I came in
6/19/2025
Carl P. VERIFIED CUSTOMER
Quick, efficient, communicative, A+ thanks Gabe!
6/19/2025
Dawn W. VERIFIED CUSTOMER
Great customer service with Rick!
6/19/2025
Bernard S. VERIFIED CUSTOMER
Great service. I have owned 8 Toyota vehicles over the last 30 years and they all were serviced at Santa Barbara Toyota. Very pleased.
6/18/2025
Anne W. VERIFIED CUSTOMER
It was great!
6/18/2025
Lennon W. VERIFIED CUSTOMER
Daniel was awesome!! He went above and beyond to get my seat repaired during my routine service call. Daniel and the entire service staff were professional and efficient!
Well done Santa Barbara Toyota!
6/18/2025
Michelle P. VERIFIED CUSTOMER
Thank you for the great service that is always provided and taking good care of my car to keep her in great shape for the road. ????
6/18/2025
Kevin M. VERIFIED CUSTOMER
Appreciate Tod’s advice on what was done and recommended….