I am meticulous about my maintenance visits and always go to Toyota in dealership in Goleta. My Tacoma 2020 is now 100,000 miles.. when going in today for my maintenance representative told by the service told me that is it is suggested to change the differential fluids every 35,000 miles.What ????? Now at hundred thousand no representative on all my maintenance visits since I purchased it have ever told me or recommended to change my differential fluids. Then upon leaving and seeing the sticker for the mileage, when I should return for my next oil change, the suggested mileage was less than when I came in..????
Definitely a sense of confidence lost in this dealership. I’ll be writing a review on yelp…….
6/25/2025
Bill S. VERIFIED CUSTOMER
Excellent from start to finish!
6/25/2025
Andrew R. VERIFIED CUSTOMER
Luis provided exceptional service and had all the answers to our questions. He was incredibly knowledgeable and so kind.
6/25/2025
Maya H. VERIFIED CUSTOMER
Rachel was friendly, confident, and helpful.
6/25/2025
Linda C. VERIFIED CUSTOMER
Good Customer Service as always! I really appreciate it! Linda
6/25/2025
Chris R. VERIFIED CUSTOMER
The air indyction system on my 2005 tundra was down, took it to another shop. Should have brought it to toyota in tje first place. Glad i got alex to help me. Seems to be an honest guy. Must have been raised right. I ll ask for alex for the next service. Chris R
6/24/2025
Susan C. VERIFIED CUSTOMER
Glad I could finally get the recall work done. Rick was great.
6/24/2025
Julia N. VERIFIED CUSTOMER
Quick service, ran down all the services done to the car and was very polite.
6/22/2025
Maria P. VERIFIED CUSTOMER
I was very happy with the service provided . by Rachel.She was very kind and helpful.. Always courteous and answered all my concerns
6/22/2025
Maria R. VERIFIED CUSTOMER
Thank You Toyota Dealerv& Rachel Maseda
6/22/2025
Sheridan R. VERIFIED CUSTOMER
Superb service!!!
6/22/2025
Danny G. VERIFIED CUSTOMER
Very good and punctual service. Great communication from team.
6/22/2025
Nathan C. VERIFIED CUSTOMER
He was very on top of the service. He called me every day for an update. He doesn’t know I have a fleet of trucks. He just got my business. Daniel was amazing.
6/22/2025
Malana W. VERIFIED CUSTOMER
Gabe was very helpful and communicative. He helped me take care of everything that came up during the service appointment. I knew my car was in good hands.
6/22/2025
James R. VERIFIED CUSTOMER
Rick Segovia is an excellent employee. He really makes getting my Toyota Prius service efficient quick . I really appreciate his assistance in making it a pleasant experience. Thank you, Chris Riley.
6/21/2025
Benjamin C. VERIFIED CUSTOMER
Todd and Toyota always do a great job
6/21/2025
Suzette C. VERIFIED CUSTOMER
Great service rep: Alex. Took time to clarify all my questions, courteous, professional. Also appreciated efficiency that got service completed quickly.
6/21/2025
Greg M. VERIFIED CUSTOMER
Daniel is the man! Thanks for getting me in so quick and fixing the issue!
6/21/2025
Steven J. VERIFIED CUSTOMER
The service was well done and even caught a leaky water pump that could have failed sometime when it would have been a real problem.