I am curious, not necessarily "interested" in knowing my trade-in value. Just a good-to-know thing
Pablo has been very helpful with this complicated problem I experienced with my vehicle. I appreciate his very customer-focused approach and he has communicated very consistently and effectively with me and worked very hard to reach a good result
6/28/2025
Steven J. VERIFIED CUSTOMER
Daniel explained what the job was and how long it would take. We picked up the car on time.
6/27/2025
Michelle R. VERIFIED CUSTOMER
Todd was wonderful. The computer system was down and causing delays. Since I come from Carpinteria I had to wait for 4 hours. Your prices have doubled and I was not prepared for that.
6/27/2025
Abby L. VERIFIED CUSTOMER
George is the man! He was so helpful and provided above and beyond customer service making sure all the proper repairs on my car were expedited to allow me to drive across country the next day! He made my family trip possible and I’m so grateful for him!
6/27/2025
Andy S. VERIFIED CUSTOMER
Robert did an amazing job on scheduling my appointment in a timely manner and accommodating the needed repairs for my vehicle. I was very pleased with his customer service.
6/27/2025
James R. VERIFIED CUSTOMER
Waiting room had coffee creamer that is full of chemicals
Not a great ifea to poison your clients
Thnks
6/27/2025
Jessica G. VERIFIED CUSTOMER
Helpful, good communication, efficient service!
6/26/2025
John D. VERIFIED CUSTOMER
STILL WAITING FOR MY CAR TO BE SERVICED,
6/26/2025
Marciano C. VERIFIED CUSTOMER
Alex was very good and he take care of me for the first time and he do really good and all the team , thank you so much
6/26/2025
Jerome S. VERIFIED CUSTOMER
We’ve got one of those hard to duplicate and also technical issues that you all have tried everything to solve. Robert is so patient and helpful. He wants this resolved more than we do! Hopefully this last fix will be the answer!????
6/26/2025
Chance D. VERIFIED CUSTOMER
Rachel did it again. She makes the hassle of bringing the truck smooth and simple. I enjoy working with her. Always give realistic time frames.
6/26/2025
Eric A. VERIFIED CUSTOMER
Thank you
6/26/2025
Brian C. VERIFIED CUSTOMER
Tod was amazing getting my truck in and out in a timely manner. Tim Landis did a great job and completed the work perfectly.
6/26/2025
Carolyn M. VERIFIED CUSTOMER
Rachel was very efficient and professional.
6/26/2025
Barbara R. VERIFIED CUSTOMER
Alejandro did a great job. He’s very skilled at what he does.
Thank you.
6/26/2025
Kurt T. VERIFIED CUSTOMER
It took a bit over 3 hours, but it was worth it. You all did a great job! Thank you ????
6/26/2025
Alex B. VERIFIED CUSTOMER
Robert is a very professional young man who is a pleasure to work with.
6/26/2025
Chris B. VERIFIED CUSTOMER
June 25, 2025
Dear Rachel,
I'm writing to express my sincere appreciation for today's outstanding service on my Toyota Prius, which has 255,000 miles.
"I was particularly impressed with how professional and knowledgeable Rachel was about the car's lifespan and maintenance costs. Rachel was incredibly helpful, explaining the necessary repairs clearly and answering all my questions patiently.
The work performed on my vehicle was excellent, and I genuinely appreciate your staff's attention to detail and professionalism. My car is running better than ever, for a vehicle with 255,000 miles, and I feel confident and safe on the road.
Excellent car service can be hard to find, and your team at Toyota has certainly earned my trust and future business. I will wholeheartedly recommend your services to friends and family.
Thank you again for a truly positive experience.
Sincerely, Chris