I brought car in 3 weeks ago for 6 month service and there was no mention of torn boot on axle. I only found out when I took car into Firestone for alignment. What exactly am I paying dealer for when I take car in for service and inspection?! I also found out battery needs replacing for 2nd time from Firestone. Service manager stepped in and understood and is trying to rectify situation.
5/29/2025
Marina W. VERIFIED CUSTOMER
Daniel was friendly, efficient and knowledgeable
5/29/2025
Irene R. VERIFIED CUSTOMER
Very good
5/28/2025
Paulette J. VERIFIED CUSTOMER
Tod and you maintenance staff has kept my Sienna in perfect working condition these past 9 years. Thank you
5/28/2025
Jean K. VERIFIED CUSTOMER
Service is always reliable and dependable .
5/28/2025
Christine G. VERIFIED CUSTOMER
Danny was super helpful and a pleasure to to work with!
5/28/2025
Anattaya K. VERIFIED CUSTOMER
I am satisfied with services and the team was awesome.
5/28/2025
Srinivas G. VERIFIED CUSTOMER
It would be great if proper time that would take to service is estimated properly. Respecting customer time also important or a proper arrangements should be made for transport.
5/28/2025
Bret F. VERIFIED CUSTOMER
Rick was great! I was given some wrong information by someone else, but he clarified everything, was very patient and helpful!
5/26/2025
Lidiana S. VERIFIED CUSTOMER
I had at 9am appointment and I had to wait almost 3 hrs for an oil change.
5/25/2025
Zhen L. VERIFIED CUSTOMER
“I had a terrible experience here. The staff seemed uninterested and unwilling to help, as if they had already given up on providing any form of service. I left feeling completely unsupported and disappointed. I would not recommend this place to anyone — 0 out of 10.”
5/24/2025
Christopher C. VERIFIED CUSTOMER
Happy you got me in on a busy Friday
5/24/2025
Michelle W. VERIFIED CUSTOMER
Andrei Natale was wonderful to work with. He made sure that our new Tacoma had all the requested details added and that the vehicle was beautifully detailed and ready for delivery. Andrei was the best!
Thank you for a great experience!
5/24/2025
Debbi B. VERIFIED CUSTOMER
Today's service was too expensive.
5/24/2025
Darcie R. VERIFIED CUSTOMER
Rachel Masada is efficient, professional and a pleasure to do business with! Thank you To Toyota of SB! See you next time!