Tod was a pleasure to work with. His insights and customer support is off the charts. Great Job Tod!!!
6/7/2025
Federico L. VERIFIED CUSTOMER
Very satisfy about Toyota service here in Santa Barbara ca pleasant employees specially Robert my advisor
6/7/2025
Michelle M. VERIFIED CUSTOMER
Excellent service, Tod was great. Good communication and answered all questions with knowledge and care.
Lexus always returns car washed, super nice service??
Perhaps something Toyota could provide, would be icing on the cake.
Don’t know if you offer a shuttle service, that’s convenient too.
Overall satisfied-thank you!
6/6/2025
Elizabeth Z. VERIFIED CUSTOMER
I had great service when I took my 2024 Toyota Highlander Grand in to Toyota of Santa Barbara. I am very thankful to Service Writer Daniel Barcelo.
My issue was resolved and vehicle was returned sooner than expected.
He would also keep me updated on what was going on and that made me feel at ease. Great customer service.
6/6/2025
Lauri K. VERIFIED CUSTOMER
Tod was thorough and kind. The proce came in lower than expected and the car was promised on time once the inspection was complete. Only wish you had a loaner fleet! Thanks!
6/5/2025
Judith M. VERIFIED CUSTOMER
My car was not serviced. Apparently there were not enough technicians working today. I will call for another appointment . Disappointed..
6/5/2025
Tucker B. VERIFIED CUSTOMER
Really like the video and price updates via text.
It’s a wonderful program that makes it easy for everyone.
Robert Anderson is the main reason why we get ALL of our Toyotas serviced there. A 2024 RAV4 limited hybrid , a 2021 Tacoma off-road , a 2017 Tacoma SR5 4 WD .
I have bought 2 vehicles from SB Toyota- 2020 Land Cruiser Heritage Edition in 2019, and the RAV 4 in late 2023.
6/5/2025
Patricia P. VERIFIED CUSTOMER
Tod was a very helpful young man. I was very pleased the way everything was handeled.
6/5/2025
Sean G. VERIFIED CUSTOMER
Rick took care of me wonderfully. It was surprising that a prepaid interval maitenance on a car with 10k miles, with no surprises or unexpected maintenance, took from 8:15am till 4pm, despite me making an appointment and explaining everything then. I know this isn’t on Rick, but definitely not enjoyable.
6/4/2025
Carlos M. VERIFIED CUSTOMER
Thank you
6/4/2025
Manuel B. VERIFIED CUSTOMER
Hes great. By far one of your best advisors.
6/4/2025
Norma A. VERIFIED CUSTOMER
Great customer service!
6/4/2025
Michael B. VERIFIED CUSTOMER
Tod and his colleagues were courteous, responsive, professional and more. Felt like taking our car to family (or at least friends!)!
6/3/2025
Linda F. VERIFIED CUSTOMER
Daniel was very friendly and great to work with. I appreciated his thorough answers to my questions. I felt the work was done in a timely manner
Thanks for all the great care you all have shown to me.
Linda Lee Franklin
6/3/2025
Shimon R. VERIFIED CUSTOMER
All was good. Thank you for your service.
6/3/2025
Jan D. VERIFIED CUSTOMER
Tod always takes care of our cars needs perfectly. Very happy!
6/3/2025
Dylan C. VERIFIED CUSTOMER
Pablo is great! I had a limited time window and he made sure I was able to get in and out on time. Thank you!
6/2/2025
Peter M. VERIFIED CUSTOMER
Good general service, but took longer than was told would take and Gabe unable to stress done issues. But happy overall. Thanks.