Daniel did a great job explaining everything my servicing would include, and got my truck back much sooner than expected. A+
7/22/2025
Danielle G. VERIFIED CUSTOMER
From the moment I was introduced to Alex, I was made to feel like I didn't know what I was talking about and that Alex was far smarter than I. Every question I had, Alex felt the need to be dismissive and make sure I understood my question was not an important question. This is the worst service visit I have ever had at Toyota of Santa Barbara. I do not feel like a valued customer. I was made to feel like a **** to Alex. I bought my Toyota at Toyota of SB and have always had it serviced there. After this experience, I'm looking for other service options, as I do not wish to be treated as a **** when I'm a customer.
7/20/2025
Ana D. VERIFIED CUSTOMER
Great services, I like very much
7/20/2025
Jesus L. VERIFIED CUSTOMER
Professional and honest, easy to talk to
7/20/2025
Jerome D. VERIFIED CUSTOMER
I'm satisfied with work with him
7/20/2025
Ella S. VERIFIED CUSTOMER
Pablo was quick, professional, and gave me excellent service.
7/20/2025
Dane P. VERIFIED CUSTOMER
George and his team were very effective in getting the job done.
7/20/2025
Marilee B. VERIFIED CUSTOMER
Daniel was friendly, professional and very helpful with taking care of my car. I appreciated his help!
7/19/2025
Maria F. VERIFIED CUSTOMER
I had an appointment at 1pm and had a ride back home and the person to take my info with his iPad took a long time to take care of me and advise the service leader to come and talk to me. Please adjust your policy about the wait. The person with the iPad took care of another person while he was taking care of me.
7/18/2025
Lauren A. VERIFIED CUSTOMER
Luis was very good at communication. I felt like I got updated regularly. Everything with the repair of my vehicle went very smoothly.
7/18/2025
Randy A. VERIFIED CUSTOMER
There was a brand new bolt on the floor of my truck when I got in it the next day. I don’t know if it was not put into the seat or if it was an extra or somebody forgot it or what. Please advise.
7/17/2025
Michael G. VERIFIED CUSTOMER
Great service! Quoted one hour to be done and was done after exactly one hour!!
7/17/2025
Patrice R. VERIFIED CUSTOMER
Gab is fantastic! He helped me resolve a duplicate service agreement issue in addition to providing excellent servicing of my car!
7/17/2025
Irene H. VERIFIED CUSTOMER
I’m really happy with Rachel’s help. Not happy with Toyota. They couldn’t fix my break issue .
7/17/2025
Laura V. VERIFIED CUSTOMER
I have already contacted Jaime with my concerns.
7/16/2025
Aida S. VERIFIED CUSTOMER
Fast, professional.
7/16/2025
Tammy G. VERIFIED CUSTOMER
Very good service. He was professional and caring.
7/16/2025
Marc M. VERIFIED CUSTOMER
Everything went great
Communication was great
7/16/2025
Robert W. VERIFIED CUSTOMER
Excellent service
7/15/2025
Angela M. VERIFIED CUSTOMER
Super hospitable and transparent with all the details of the service. The car drives better than ever. Thank you!