Fast, friendly, unfortunately the mechanics narration of the service video was not very understandable. But thanks for trying.
7/24/2025
Chris P. VERIFIED CUSTOMER
George was awesome! Great service help!
7/24/2025
Margaret H. VERIFIED CUSTOMER
Felt really expensive
7/24/2025
Jeff B. VERIFIED CUSTOMER
Very pleasant, helpful and prompt.
7/24/2025
Rebecca V. VERIFIED CUSTOMER
Alex has WONDERFUL customer service. He friendly and knowledgeable. He is great at putting a high stress client at ease.
7/24/2025
Elena L. VERIFIED CUSTOMER
Fast service in a timely manner. Very courteous and profesional.
7/24/2025
Philip S. VERIFIED CUSTOMER
I have been bringing cars there and buying them there for a long time. I frequently hear people say it's such a rip off to go to dealerships for service. There were so few customers (and cars) there today plus you got me right in when I called I was a little uncomfortable wondering if salespeople try to sell more than is needed. Tod did great and eased these fears a bit though I didn't tell him of them. Bottom line is I have to trust that you have quality, trained people who are as careful and thorough with my car as I was doing treatments on patients in my dental practice over the years. Tod inspired my confidence in what I was getting. Thanks
7/24/2025
June A. VERIFIED CUSTOMER
Great service!! Thank you, Tod and team.
7/24/2025
Janelle W. VERIFIED CUSTOMER
Geat
7/24/2025
Robert B. VERIFIED CUSTOMER
Awesome Job Toyota of Santa Barbara Team. Would you consider bring back the service donuts and coffee. The shuttle ride to and from the service. This was 5star plus service. Keep up the awesome work. cheers Robert
7/23/2025
Philip W. VERIFIED CUSTOMER
George did a terrific job of keeping me informed and was a delight to work with.
7/23/2025
Linda R. VERIFIED CUSTOMER
Good job and friendly guy who seemed to be knowledgeable and helpful.
7/23/2025
Jennifer C. VERIFIED CUSTOMER
Rick was outstanding! Very gracious, professional and made me feel p good about my car and its service!
7/23/2025
Paul H. VERIFIED CUSTOMER
Gabe was efficient, personable, and easy to deal with .
7/23/2025
Darryl E. VERIFIED CUSTOMER
George was great. Took a little longer than he told me so he got me a n extra free uber and he and manager knocked off some $$$.
7/23/2025
Martha H. VERIFIED CUSTOMER
Pablo was amazing!
7/23/2025
Caryn C. VERIFIED CUSTOMER
Robert kept me informed, checked my service history, and recommended necessary maintenance (that other dealerships should have addressed before now). My car hasn't run this well since I purchased it!
7/22/2025
William R. VERIFIED CUSTOMER
Pablo was great, but I’m upset that the dealer-recommended service was priced over $1,000 and included about $600 of work that’s not part of the recommended maintenance in my owners manual, including brake fluid replacement and several other services that don’t appear to ever be listed in the vehicle’s warranty and maintenance guide.
7/22/2025
Leslie W. VERIFIED CUSTOMER
Luis was really nice and helpful
I am sorry that I missed him on his lunch hour to complete our business but I decided to test drive a couple of cars while I was waiting for two hours. I thought my oil change would be an hour or less so that was a bit disappointing