We’ve got one of those hard to duplicate and also technical issues that you all have tried everything to solve. Robert is so patient and helpful. He wants this resolved more than we do! Hopefully this last fix will be the answer!????
6/26/2025
Chance D. VERIFIED CUSTOMER
Rachel did it again. She makes the hassle of bringing the truck smooth and simple. I enjoy working with her. Always give realistic time frames.
6/26/2025
Eric A. VERIFIED CUSTOMER
Thank you
6/26/2025
Brian C. VERIFIED CUSTOMER
Tod was amazing getting my truck in and out in a timely manner. Tim Landis did a great job and completed the work perfectly.
6/26/2025
Carolyn M. VERIFIED CUSTOMER
Rachel was very efficient and professional.
6/26/2025
Barbara R. VERIFIED CUSTOMER
Alejandro did a great job. He’s very skilled at what he does.
Thank you.
6/26/2025
Kurt T. VERIFIED CUSTOMER
It took a bit over 3 hours, but it was worth it. You all did a great job! Thank you ????
6/26/2025
Alex B. VERIFIED CUSTOMER
Robert is a very professional young man who is a pleasure to work with.
6/26/2025
Chris B. VERIFIED CUSTOMER
June 25, 2025
Dear Rachel,
I'm writing to express my sincere appreciation for today's outstanding service on my Toyota Prius, which has 255,000 miles.
"I was particularly impressed with how professional and knowledgeable Rachel was about the car's lifespan and maintenance costs. Rachel was incredibly helpful, explaining the necessary repairs clearly and answering all my questions patiently.
The work performed on my vehicle was excellent, and I genuinely appreciate your staff's attention to detail and professionalism. My car is running better than ever, for a vehicle with 255,000 miles, and I feel confident and safe on the road.
Excellent car service can be hard to find, and your team at Toyota has certainly earned my trust and future business. I will wholeheartedly recommend your services to friends and family.
Thank you again for a truly positive experience.
Sincerely, Chris
6/26/2025
Steven H. VERIFIED CUSTOMER
I am meticulous about my maintenance visits and always go to Toyota in dealership in Goleta. My Tacoma 2020 is now 100,000 miles.. when going in today for my maintenance representative told by the service told me that is it is suggested to change the differential fluids every 35,000 miles.What ????? Now at hundred thousand no representative on all my maintenance visits since I purchased it have ever told me or recommended to change my differential fluids. Then upon leaving and seeing the sticker for the mileage, when I should return for my next oil change, the suggested mileage was less than when I came in..????
Definitely a sense of confidence lost in this dealership. I’ll be writing a review on yelp…….
6/25/2025
Bill S. VERIFIED CUSTOMER
Excellent from start to finish!
6/25/2025
Andrew R. VERIFIED CUSTOMER
Luis provided exceptional service and had all the answers to our questions. He was incredibly knowledgeable and so kind.
6/25/2025
Maya H. VERIFIED CUSTOMER
Rachel was friendly, confident, and helpful.
6/25/2025
Linda C. VERIFIED CUSTOMER
Good Customer Service as always! I really appreciate it! Linda
6/25/2025
Chris R. VERIFIED CUSTOMER
The air indyction system on my 2005 tundra was down, took it to another shop. Should have brought it to toyota in tje first place. Glad i got alex to help me. Seems to be an honest guy. Must have been raised right. I ll ask for alex for the next service. Chris R
6/24/2025
Susan C. VERIFIED CUSTOMER
Glad I could finally get the recall work done. Rick was great.
6/24/2025
Julia N. VERIFIED CUSTOMER
Quick service, ran down all the services done to the car and was very polite.
6/22/2025
Maria P. VERIFIED CUSTOMER
I was very happy with the service provided . by Rachel.She was very kind and helpful.. Always courteous and answered all my concerns