Did not get to talk with the man that worked on my car
Checked oil level at home and to me it seemed high
1/4 inch over max?!
I always like to talk to the man who works on my car... But was told he was not available?
5 minutes with the mechanic would have made a big difference..
8/13/2025
Blanca G. VERIFIED CUSTOMER
Thank you; it was fast I appreciate that.
8/12/2025
Hendry C. VERIFIED CUSTOMER
Great Service. Thanks to Alex and team!
8/12/2025
Kathy P. VERIFIED CUSTOMER
Tod was great!
8/12/2025
Mary S. VERIFIED CUSTOMER
I made an appointment for 10:30 AM. When I arrived I was told that my service would take an hour and a half. I was told that the mechanics go to lunch at 11. At 12:15 I inquired about my vehicle. I was told that the mechanics were out to lunch and that the mechanic assigned to my vehicle would be returning by one and it should be done by 2:30. The service rep said that I could take my car as they hadn’t started on it as yet. He also asked if I would like to reschedule. I said I would take my car and call back to reschedule. If I would have known it was going to be more than five hours, I would have planned for a ride home.
8/12/2025
George H. VERIFIED CUSTOMER
Rachel was very professional and polite. I would recommend her to all my friends
8/12/2025
Matt R. VERIFIED CUSTOMER
Tod Severson deserves a big raise.
He is the only reason I service my vehicles at Toyota of Santa Barbara.
Without him I'm going somewhere else.
8/12/2025
Angelisa V. VERIFIED CUSTOMER
Toyota team were amazing, super friendly and helpful.
8/11/2025
David M. VERIFIED CUSTOMER
did not resolve the problem with the P0004 your health check scanner needs to be updated I don’t know how detailed it is but a simple scanner from a shop picked up the code and numerous other ones. I will turn my results into Toyotas website and I will also show them the copy that you guys gave me showing that it was my fault for pushing on the pedal too much my car still losing miles per gallon.
8/11/2025
Patricia S. VERIFIED CUSTOMER
Rather expensive. Took too long. The service person was excellent!
8/11/2025
Juan J. VERIFIED CUSTOMER
Great customer service
8/10/2025
Michael L. VERIFIED CUSTOMER
Super polite and professional
8/10/2025
Lena C. VERIFIED CUSTOMER
This was my first visit since Toyota took over Nissan clientele. I am very pleased to see familiar faces. I know that all my service needs will be met. Thank you
8/9/2025
Julie M. VERIFIED CUSTOMER
Got my car in breaks and rotors done and out in timely manner. Luis was professional..
8/9/2025
Nancy N. VERIFIED CUSTOMER
Gabe provided great service
8/9/2025
Attila M. VERIFIED CUSTOMER
Thank you
8/9/2025
Loseu Her. VERIFIED CUSTOMER
Brought in my sienna for an oil change, received van back and drove it to Sacramento. Noticed a rattling noise when accelerating, opened hood and notice that the air intake box was not closed and locked and wire housing was not connected. I would expect a more thorough inspection after a simple job like this is completed from Toyota!!! Very unsatisfied with this service.
8/8/2025
Deborah F. VERIFIED CUSTOMER
Thank you, Luis, for your straightforward and honest service.
8/8/2025
Leda C. VERIFIED CUSTOMER
Fastest, most efficient check up ever. I appreciated that Rick was transparent about costs. He made everything easy!