Always a pleasure to come in and have my Tacoma serviced there. Rachel is super polite and professional. Keeper for the Toyota family that’s for sure and other few workers there as well.
5/7/2025
Sabrina O. VERIFIED CUSTOMER
Super customer service skills and explained everything to me without being dismissive, as I know nothing about cars. Keep him around as he should be the gold standard!
5/7/2025
Taytum B. VERIFIED CUSTOMER
Thank you. Pablo did an amazing job!
5/7/2025
Jordan P. VERIFIED CUSTOMER
Thank you Pablo. He took care of diagnosing my engine issue and helped me with warranty coverage. Really appreciate the great service. Everything is running like new now on my car.
5/6/2025
Ken P. VERIFIED CUSTOMER
Friendly and efficient.
5/6/2025
Guadalupe Pacheco. VERIFIED CUSTOMER
Pablo gives excellent customer service!
5/5/2025
Nancy H. VERIFIED CUSTOMER
Professional work done on my Toyota. Also, considered the time that was convenient for me to take my car in.
5/5/2025
Denise S. VERIFIED CUSTOMER
Todd and Rachel, in the service dept were knowledgeable, professional and personable.
5/5/2025
Tanner L. VERIFIED CUSTOMER
Great service !
5/5/2025
Julieta S. VERIFIED CUSTOMER
Rachel was great and helpful, making my experience pleasant!
5/5/2025
Lorraine D. VERIFIED CUSTOMER
Always good service!
5/4/2025
June D. VERIFIED CUSTOMER
Tod is the best. I ask for him specifically. I like the way he communicates. Very nice and professional.
5/4/2025
Mark H. VERIFIED CUSTOMER
Rachel went above and beyond to find a solution to the problems I encountered on my way to work today. She hunted down a tire for me saving me time and money. I commute from Lompoc to Santa Barbara and I was stuck without a replacement tire. She quickly found one and was able to get it installed and get me back home quickly. Thanks so much Rachel!! I will be back for more service soon!
5/4/2025
Thomas P. VERIFIED CUSTOMER
Easy, in and out quickly, a very simple process, thanks!
5/4/2025
Rhys Maddie. VERIFIED CUSTOMER
Really appreciate Robert for walking me through all the services that were done and that were being recommended!
5/3/2025
Sheila W. VERIFIED CUSTOMER
Tod Severson was fabulous. He worked fast and hard to get me in and out of Toyota service department.
My complaint is with the long wait. I always book an appointment where I wait for my car because I don’t have other transport. I always wait HOURS. Today I waited 4 hours. If you want my business this will have to change.
Thank you.
5/3/2025
Ifeanyi C. VERIFIED CUSTOMER
Thank you,Robert for your great service.
I would appreciate it if my GPS AND BLUETOOTH unit will be replaced as soon as possible.
God bless you.
5/3/2025
Emiliia A. VERIFIED CUSTOMER
Great customer service by Daniel!
5/3/2025
Rex P. VERIFIED CUSTOMER
Made a special effort to get our vehicle finished in the short time we asked. Called in expert help to find source of ticking sound. Very helpful to driver in his 90’s.