Alex is an awesome service rep, always takes very good care of me. Big gold star!
6/18/2025
Marie Sue. VERIFIED CUSTOMER
Robert was excellent; however when I called last week and asked for service i was sent to someone initially who apparently was not local...he said he can only book appointments...was rude and told me he would leave a message for a call back from someone in service and he apparently did not leave a msg because I never received a call back. Was not your usual professional local Santa Barbara folks. Just fyi.
6/17/2025
Enrique G. VERIFIED CUSTOMER
Robert was very professional
6/17/2025
Rene L. VERIFIED CUSTOMER
As always ???? service thanks Robert
6/17/2025
Mary L. VERIFIED CUSTOMER
I appreciate the kind, professional service I get from Pablo Vences every time!
6/15/2025
Chance D. VERIFIED CUSTOMER
Rachel was great, kept it simple. Also worked with us on the rent-a-car.
6/15/2025
Kenneth S. VERIFIED CUSTOMER
Thank you for the great service today.
6/15/2025
Laurel W. VERIFIED CUSTOMER
Appreciate Pablo’s positive and smiling attitude and good service.
6/14/2025
Five S. VERIFIED CUSTOMER
Todd did a great job. A true professional. I appreciated the fine service and clear communication. Thank you for a job well done!!
6/14/2025
Rony R. VERIFIED CUSTOMER
Very good job.
6/14/2025
Lesley F. VERIFIED CUSTOMER
Daniel was kind and gave me advice about my car maintenance. It was a refreshing opposite experience compared to mine with the sales department. Because of the finance manager and Zimmerman, I will never buy a car from Toyota SB ever again. However, because of Daniel Barcelo, will be back for my next service.
6/14/2025
Yesenia A. VERIFIED CUSTOMER
Pablo’s customer service was exceptional.
6/14/2025
Misson S. VERIFIED CUSTOMER
He was great at following up!
6/14/2025
Bob G. VERIFIED CUSTOMER
Robert was very helpful and lnformative
6/14/2025
Mark W. VERIFIED CUSTOMER
It took so damn long for a simple service. I dropped the car off at 8:45 with an appointment. I returned at 2:20 to check the status and they said they have not even started on it yet and it would be 45 minutes. I got the car back 1 hour later. It was incredibly frustrating.
6/13/2025
Xinru L. VERIFIED CUSTOMER
Pablo is perfect, extremely enthusiastic and helpful!
6/13/2025
Richard G. VERIFIED CUSTOMER
I scheduled a 745 AM appointment for a 5000 mile service check... Was told 1-1.5 hours. After 1.5 hours my car was still on the lot and hasn't been worked on. Not acceptable.