Rick took care of me wonderfully. It was surprising that a prepaid interval maitenance on a car with 10k miles, with no surprises or unexpected maintenance, took from 8:15am till 4pm, despite me making an appointment and explaining everything then. I know this isn’t on Rick, but definitely not enjoyable.
6/4/2025
Carlos M. VERIFIED CUSTOMER
Thank you
6/4/2025
Manuel B. VERIFIED CUSTOMER
Hes great. By far one of your best advisors.
6/4/2025
Norma A. VERIFIED CUSTOMER
Great customer service!
6/4/2025
Michael B. VERIFIED CUSTOMER
Tod and his colleagues were courteous, responsive, professional and more. Felt like taking our car to family (or at least friends!)!
6/3/2025
Linda F. VERIFIED CUSTOMER
Daniel was very friendly and great to work with. I appreciated his thorough answers to my questions. I felt the work was done in a timely manner
Thanks for all the great care you all have shown to me.
Linda Lee Franklin
6/3/2025
Shimon R. VERIFIED CUSTOMER
All was good. Thank you for your service.
6/3/2025
Jan D. VERIFIED CUSTOMER
Tod always takes care of our cars needs perfectly. Very happy!
6/3/2025
Dylan C. VERIFIED CUSTOMER
Pablo is great! I had a limited time window and he made sure I was able to get in and out on time. Thank you!
6/2/2025
Peter M. VERIFIED CUSTOMER
Good general service, but took longer than was told would take and Gabe unable to stress done issues. But happy overall. Thanks.
6/2/2025
Hans L. VERIFIED CUSTOMER
None
6/1/2025
Benjamin C. VERIFIED CUSTOMER
I felt I waited too long when I first arrived, and when I booked I was told there would be a shuttle, and there was not.
6/1/2025
Juan V. VERIFIED CUSTOMER
I got help in a timely manner and was easy to understand the process of service.
6/1/2025
Josephine R. VERIFIED CUSTOMER
Very happy with the service
6/1/2025
George F. VERIFIED CUSTOMER
Pablo was friendly and conducted himself in professional manner from start to finish. He also answered all my questions keeping my apprised during the entire repair of my vehicle. I was very satisfied with the whole process. Thanks for the great service!
5/31/2025
Frank H. VERIFIED CUSTOMER
Tod Severson was very dishonest and stated that they identified the problem and would have my vehicle operational for $725. He proceeded to call me an 1 hour and 37 minutes later saying more diagnostic is need for additional $725. Just ludicrous!
5/31/2025
Kennedy B. VERIFIED CUSTOMER
Alex was so kind and explained everything to me. He also got me in so quickly! Thanks so much!
5/31/2025
Luis M. VERIFIED CUSTOMER
Exelent service thanks a lot
5/31/2025
Paxson R. VERIFIED CUSTOMER
Robert is a wonderful service advisor that will go above and beyond to ensure his clients have a good service experience. He is able to break down complex technical topics in an understandable way, was patient and ensures that I completely understood what was being done and why, and simplified the process to make it as easy as possible to service my vehicle. He is the gold standard for what a representative should be, and is a huge component of my trust in Toyota as a brand.