Appreciated the customer support and discovering the part in question was covered. Thank you for handling this in a timely manner.
4/18/2025
Sheela B. VERIFIED CUSTOMER
Rick was very efficient and facilitated a quick turnaround.
4/17/2025
Kiyomi F. VERIFIED CUSTOMER
It was nice and very smooth service.
I appreciate.
4/17/2025
Enrique B. VERIFIED CUSTOMER
Alex is very professional and approachable. Good man to have on your team.
Enrique B
4/17/2025
Armando R. VERIFIED CUSTOMER
Rachel was awesome as always!
4/17/2025
Linda A. VERIFIED CUSTOMER
Fabulous care!
4/17/2025
Mike K. VERIFIED CUSTOMER
Service cost estimate and time estimate was accurate.
4/17/2025
Trung D. VERIFIED CUSTOMER
The serve it pretty good Rick do fast so fast
4/17/2025
Alex C. VERIFIED CUSTOMER
Amazing and efficient service! Thank you Daniel!
4/16/2025
Pamela C. VERIFIED CUSTOMER
Pablo was friendly and answered my questions. He also gave an accurate estimate on the time it would take for service, and texted me when car was ready for pickup. On a scale of 1-10, I give Pablo & SB Toyota a 10.
4/16/2025
Adriana D. VERIFIED CUSTOMER
Es una persona muy amable y excelente su trabajo ????????*
4/16/2025
Brian S. VERIFIED CUSTOMER
Robert did an amazing job. I asked him if he could possibly have my truck done by a certain time and he was able to fulfill that request. The only thing I would say if I had any kind of complaint would be the pricing I was quite shocked at what I had to pay. It was probably double what I paid a year ago other than that, I’m satisfied.
4/15/2025
Robert B. VERIFIED CUSTOMER
Alex seemed overworked. It was impossible to reach him. And impossible to reach anyone at Toyota of Santa Barbara. I had to call the national number. You really need to have a way for people to call Toyota of Santa Barbara directly. I might have authorized the brake job if I could have reached someone in time.
4/15/2025
Susan P. VERIFIED CUSTOMER
He was kind, responsive and spot on regarding time.
Susie
4/15/2025
Jerry H. VERIFIED CUSTOMER
Alex was great, but the communication system doesn’t work!
We could not get messages on when the car was ready, and the phone system transfers us to some remote system. They can’t figure it out either.
The company needs staff on site who can answer the phone and give information on the timing!!
Also, we thought that the pricing was way too high for the tire rotation. We can have that done elsewhere for half of the cost!
4/15/2025
Armando R. VERIFIED CUSTOMER
As always, Rachel delivered on time and perfect correspondence to my service!
4/15/2025
Joseph F. VERIFIED CUSTOMER
Great team!
4/15/2025
Kathy V. VERIFIED CUSTOMER
I have worked with Rick twice and he is very good. Friendly, professional and helpful.
4/15/2025
David L. VERIFIED CUSTOMER
Rick’s customer service is excellent
Thanks, David L