Rob was very clear, helpful, and informative. He should get a raise!!
7/8/2023
Penelope T. VERIFIED CUSTOMER
He was informative regarding procedure and totally instructive regarding my subsequent options. Very nice person!
7/8/2023
Cristina M. VERIFIED CUSTOMER
Thank you
7/8/2023
Victoria H. VERIFIED CUSTOMER
Todd was very nice. He remembered I told him my mom was having surgery when I dropped off my car. He asked how she was doing when I picked up my car. He made suggestions about car care in a nice way and was not pushing me to get a new car and also said he would help me change my dad's car into my service name. I bought my dad's car from him
7/8/2023
Anthony Abi. VERIFIED CUSTOMER
great service and communication from pablo, will be back to toyota for any servicing on my car. thanks
7/8/2023
Howard C. VERIFIED CUSTOMER
Rachel was very caring and supportive of the problem I had woth my car. She was excellent! Thank you, Rachel.
7/8/2023
Jennifer L. VERIFIED CUSTOMER
Thank you to Andrea for the great service!
7/7/2023
Marjorie N. VERIFIED CUSTOMER
Thank you for fitting me in right away!
7/7/2023
Chad K. VERIFIED CUSTOMER
If I schedule my first 6 month oil change, and your policy is to NOT complete an oil change til 10k miles (per Robert today, that is the polixy), you should convey that on the phone to me when I call to make an appointment for an oil change.
You need to be forthcomjng with this informatuon--DO NOT waste ny time in the future.
C. KELLY
7/7/2023
Patrick F. VERIFIED CUSTOMER
I was presented with all the details needed to make an informed decision on the choice of services ordered.
7/7/2023
Mary B. VERIFIED CUSTOMER
On time
7/7/2023
Ming L. VERIFIED CUSTOMER
Great service. Fast and no delays for the service. Very courteous in all manner
7/6/2023
Patricia S. VERIFIED CUSTOMER
Everything was great.
7/6/2023
Kenneth S. VERIFIED CUSTOMER
Your call center is the worst. I set up two separate appointments that were confirmed by call from the center and the second one from only to arrive and have no appointment. It's ridiculous for myself and your service department. Fortunately they fit me in and resolved the issue. You need to get your act together on your communication between the call center and Toyota/Golita. If there had been another dealer nearby they would have had my business.
7/4/2023
Max S. VERIFIED CUSTOMER
Andrea Lindberg has excellent my expectations. She is pleasant to talk to and crunches paper quick and sufficient. I hope I have Andrea doing my Toyota care paperwork next time! Thank you for hiring her! It’s hard to find good workers.
7/3/2023
Joanne G. VERIFIED CUSTOMER
I had an appointment at 8 am. Pablo asked what time I needed my car to be done. I told him no later than 10 am. I didn’t drive out of the dealership until 10:40 am. He never apologized but instead made excuses that they are not staffed as much on Saturdays. If you aren’t fully staffed on Saturdays, there shouldn’t be so many appointments available. When I arrived at 8 am, I was the 3rd car in line of possibly 10 more cars behind me. I am extremely dissatisfied with my service today. I was very clear that I needed my car by 10 am.
7/2/2023
Ben C. VERIFIED CUSTOMER
Best service in town and by Tod
7/1/2023
Arica L. VERIFIED CUSTOMER
Very good
7/1/2023
Tom Mathews. VERIFIED CUSTOMER
Thank you for taking care of my truck. Drooped it off in the AM and it was ready in a few hours.