There was confusion about my appointment. I had someone to pick me up and they had to wait about 30 min for me in the heat. It got handled and everything went well. This is the 2nd time however that there was confusion over an appointment that was made.
7/29/2023
Raeanne J. VERIFIED CUSTOMER
Andrea was great!! She was friendly and kind and very helpful and patient. What I'm unsatisfied with is, I had asked for the batteries in my key fabs to be replaced due to one being completely dead and the other almost dead, I also asked for my spare to be put back underneath where it goes and that wasn't done either. If those things weren't possible to do then I wish someone would have said that, instead of just not doing it.
7/29/2023
Lauren B. VERIFIED CUSTOMER
Tod was great and so helpful- no complaints about his service. However, after spending many thousands of dollars getting my car repaired and updated I was surprised to see my car hadn’t even been washed. Very disappointing.
7/28/2023
Nicole M. VERIFIED CUSTOMER
Andrea was very kind and patient with all my questions. I had a great experience with her!
7/28/2023
Xiomara M. VERIFIED CUSTOMER
She’s awesome!
7/28/2023
Laura M. VERIFIED CUSTOMER
Pablo is awesome!
7/28/2023
Ruben Z. VERIFIED CUSTOMER
Great job
7/28/2023
Jennifer H. VERIFIED CUSTOMER
Team was great! We will need to bring the car back in to have the tires rotated back. Your team had just rotated them for us as they were causing the steering wheel to shake but doesn’t look like that was in the file and they steering wheel is back to shaking the on the freeway.
7/28/2023
Candace G. VERIFIED CUSTOMER
super nice and very helpful 10/10 would recommend again :))
7/27/2023
Rassa M. VERIFIED CUSTOMER
Alex is an excellent communicator and customer service representative.
7/27/2023
Michael M. VERIFIED CUSTOMER
Andrea was very professional. she did a great job. hit it out of the park!
it was my first time getting my truck serviced at SB Toyota.
7/26/2023
Mostyn G. VERIFIED CUSTOMER
Friendly, courteous, efficient.
7/26/2023
Adelfo S. VERIFIED CUSTOMER
Excellent customer service,Robert helped me with everything.They did a great job.
7/26/2023
Advanced Vision. VERIFIED CUSTOMER
Awesome, Robert
7/26/2023
Alan Martin. VERIFIED CUSTOMER
Tod Severson was very friendly, knowledgeable and efficient. Best car experience I have had in a very long time.
7/24/2023
Deborah S. VERIFIED CUSTOMER
After the TERRIBLE lack of service I got last week, I was very happy with Alex and will ask to work with him in the future.