Kim was wonderful and my car is driving much better!
5/21/2022
Erlande P. VERIFIED CUSTOMER
N/a
5/20/2022
Charles S. VERIFIED CUSTOMER
The service at Bev Smith is top notch. Couldn't ask for better. Your service team is on point. Thank You for high quality service
5/20/2022
Suzanne K. VERIFIED CUSTOMER
Sure
5/20/2022
Blitz P. VERIFIED CUSTOMER
Great guy. Been there for years. Can tell a lot is weighing on him but he still put customer satisfaction 1st.
5/20/2022
Ehab T. VERIFIED CUSTOMER
????
5/20/2022
Shirley T. VERIFIED CUSTOMER
Absolutely wonderful today
5/20/2022
Charles S. VERIFIED CUSTOMER
I trust Kim. She knows her business and is a great advisor. It is hard to find a trustworthy person in this business that you can trust.
5/20/2022
Gordan K. VERIFIED CUSTOMER
I don’t do surveys they’re stupid
5/20/2022
Indony J. VERIFIED CUSTOMER
Sylvia did a great job !
5/20/2022
Tammy T. VERIFIED CUSTOMER
Scot was very helpful. This is my first time having my vehicle service at your dealership and I have to say, I’m very impressed with the service I received.
5/20/2022
David L. VERIFIED CUSTOMER
I welcome the opportunity to express my gratitude for the work done on my vehicle.
5/20/2022
Michelene G. VERIFIED CUSTOMER
Everything!
5/19/2022
John H. VERIFIED CUSTOMER
Scott provided great customer service I've had great experiences with toyota this being my 3rd toyota
5/19/2022
Louis S. VERIFIED CUSTOMER
Tim was very nice and helpful. I’m going to request him the next time
5/19/2022
Eduardo G. VERIFIED CUSTOMER
Thank you, Sylvia did a Great job!
5/19/2022
Ollie J. VERIFIED CUSTOMER
Kim, was very helpful and knowledgeable
5/19/2022
Marie D. VERIFIED CUSTOMER
Kim is the best!!
5/19/2022
Aneita G. VERIFIED CUSTOMER
Service advisor Sylvia did not provide an update during service. Had me waiting 30 mins after car was finished before I was able to get paperwork. Disappointed with service tech customer service
5/19/2022
Brandon R. VERIFIED CUSTOMER
I arrived at my appointment at 5:20 for a 5:30 appointment. The associate Scott took my car and I went inside and sat for an hour. At 6:30, Scott came and got me and told me they could not provide service to me because their technicians were still working on other cars and they didn't have a technician to work on my vehicle that day. Scott requested I come back another day, which I declined because this was terrible business and unfair to me, considering they only did this to me as the only black customer that was there at the time. I do not appreciate discriminatory practices and I would not recommend anyone to come to Bev Smith Toyota for service. This was my first time coming to this location as a new resident to this community and I was very disappointed and disgusted with what happened. Scott needs to be fired and any manager that allowed him to do this should be reprimanded as well.