Not happy at all!! On a scale of one to ten I would rate it a ZERO!! I had an oil change and tires rotated. After leaving the dealership I went only a quarter of a mile and my right rear tire almost came off. It was held on by only one lug nut, one was snapped off, one missing and two ready to come off , it was held on by only one lug which was not tight at all !!! This could have been a disaster!!! If that tire had come off in traffic it could have been very serious let alone the damage it would have done to the car. They checked it out and said they found no damage to the hub or brakes . Hard to believe after snapping off lugs. Thank goodness my wife was not driving the car.
12/19/2022
Wilbert B. VERIFIED CUSTOMER
Our Service Dept Rep Tyler did an amazing job helping us with our service of our Vehicle.
12/19/2022
Betty O. VERIFIED CUSTOMER
Sirs, the oil change was done and your sales personnel was professional and respectful. Thanks for the offer on the 2023 Camry but at present, we must say no.
Happy holidays and success on your renovation.
Emiliano and Betty Valazquez
12/18/2022
Patrick D. VERIFIED CUSTOMER
Kevin was honest and professional. Very helpful
12/18/2022
Emily B. VERIFIED CUSTOMER
Angel was so kind, very quick and did not waste my time. She explained things very well and I never felt pressured by her. She was friendly and efficient.
12/18/2022
Sabrina C. VERIFIED CUSTOMER
Thank you ^_^
12/17/2022
Victor D. VERIFIED CUSTOMER
I would like to commend Jorge on his great service.He was very professional and courteous
12/17/2022
Christopher R. VERIFIED CUSTOMER
Kevin was Very Friendly and personable Loved the New seats in the waiting room Happy Holidays to you and your family Thanks Christopher And if any coupons becomes available please email them
12/17/2022
Anita S. VERIFIED CUSTOMER
Kevin is a very thoughtful man. He answered all my questions so that I understood everything and did not rush through everything. He is a very good employee.
12/16/2022
Hilda A. VERIFIED CUSTOMER
Ok
12/16/2022
Philip D. VERIFIED CUSTOMER
You're welcome
12/16/2022
Frank J. VERIFIED CUSTOMER
Service was prompt and appreciate Tyler’s help.
12/16/2022
Geraldine E. VERIFIED CUSTOMER
Kim is a special person, caring about her customers. Not just me…I have seen how she takes care of all she serves. Thank you!
12/16/2022
Leon C. VERIFIED CUSTOMER
Kevin was very professional and knowledgeable, I will be sure to request him on my next visit
12/16/2022
Jose D. VERIFIED CUSTOMER
Excelente y rapidez
12/16/2022
Sandra M. VERIFIED CUSTOMER
Customer Service exceeded customer expectations
12/16/2022
Beverley B. VERIFIED CUSTOMER
Pleasant to be able to have a conversation before getting the service.
12/15/2022
Miriam B. VERIFIED CUSTOMER
Congratulations, excellent team, good experience, great job, and completely satisfied!!!!!! Thanks a lot, Pablo Minier.
12/15/2022
Sylvia P. VERIFIED CUSTOMER
Excellent service/Jorge was informative
12/15/2022
William F. VERIFIED CUSTOMER
Kim ALWAYS does a great job and is the reason on travel the extra miles for service rather than going to the Toyota dealership I’m Stuart.