Times are hard when you bring your car in to be serviced you don't need to be asked if you want to upgrade!!!!
5/18/2026
Nikita Llanes. VERIFIED CUSTOMER
They are the bomb dot com!
5/16/2026
Jennifer F. VERIFIED CUSTOMER
Haven't worked with Ken before, but he did a great job taking care of me and my Soul.
5/16/2026
Hill C. VERIFIED CUSTOMER
Thank you Ken! Best service here I've experienced.
5/16/2026
Arlene K. VERIFIED CUSTOMER
Cory was my technical advisor, he is absolutely the best, he is truly an asset to your maintenance crew. I can always have confidence that my car will be in perfect condition when he takes care of it
5/16/2026
Andrew R. VERIFIED CUSTOMER
I am totally happy with the final results
5/16/2026
Crystal V. VERIFIED CUSTOMER
Bought a new vehicle! Thanks!
5/16/2026
Jessie S. VERIFIED CUSTOMER
The complementary car wash has been missing for a while now.
5/15/2026
Thomas P. VERIFIED CUSTOMER
Car was scheduled for service at 9:30, they did service way after the appointment time. Pickup my car and nothing is reset and no sticker for oil change. Not even sure it was changed at this point. Never saw my advisor for drop off or pickup
5/15/2026
Helen Maley. VERIFIED CUSTOMER
Caitlin was the best! She is kind, knowledgeable and treated me like a valued client. I was very happy.
5/15/2026
Diana H. VERIFIED CUSTOMER
Very prompt and courteous service
5/15/2026
Betty W. VERIFIED CUSTOMER
None
5/15/2026
Javier Cabrera. VERIFIED CUSTOMER
Great
5/14/2026
Ellie C. VERIFIED CUSTOMER
After an initial misunderstanding, the dealership responded promptly and professionally. I want to thank the manager Tim and service advisor Caitlin for taking the time to listen, resolve the issue, and ensure everything was handled properly. Their attention and customer care were greatly appreciated.
5/14/2026
Clarissa B. VERIFIED CUSTOMER
I visited the dealership for an oil change, and overall most of the staff were very friendly and professional. Unfortunately, my experience with Hernam in the office was disappointing. He came across as rude and dismissive.
The music in the office was extremely loud and overstimulating. I politely asked if the volume could be lowered or if it was normally kept that loud. Instead of responding professionally, he gave me an attitude and acted as though there was no issue.
I even asked other employees, and while some seemed to agree that the music was very loud, nothing was done about it. There were also other customers who mentioned that the noise level was excessive, but I appeared to be the only one who formally raised the concern.
A comfortable waiting environment is important, especially when customers may be there for an extended period of time. The loud music made the experience unnecessarily stressful and unpleasant.
If I could give them a 0 I would. Based on his attitude alone-
5/14/2026
Linda C. VERIFIED CUSTOMER
Caitlyn was great - hard working employee!
5/14/2026
Minerva J. VERIFIED CUSTOMER
Our service representative did a great job.
5/14/2026
Sharon L. VERIFIED CUSTOMER
My Service Rep was extremely professional and courteous
5/14/2026
David C. VERIFIED CUSTOMER
Caitlin was very nice and professional. She had my K5 diagnosis completed in under an hour. I'm happy with the service today.
5/13/2026
Mark S. VERIFIED CUSTOMER
Caitlin was kind, professional, knowledgeable, with reference to our car. Her and staff did an excellent job.
Thank you