From the moment we drove in it was a service experience that I have had before. Everything was so organized. It is a well oiled machine at Bev Smith. We felt like we mattered. I cannot emphasize enough how great everyone was. Kenneth was spectacular. There is not one thing we were disappointed with. Please, please, please keep this going. You have earned a customer for life! Thank you, thank you, thank you!
Rob and Sue Anne Baxter
7/10/2026
Rodney R. VERIFIED CUSTOMER
Satisfied
7/10/2026
Gerald S. VERIFIED CUSTOMER
Caitlin has been my service advisor multiple times. She is always responsive, pleasant and willing to help.
7/9/2026
Christina C. VERIFIED CUSTOMER
Everyone was very nice and helpful! Super quick service. Thank you!
7/9/2026
Bertha H. VERIFIED CUSTOMER
Caitlin Nelson is awesome. Caitlin is friendly, helpful and supportive in the job she does. You need more staff like her in the service department. Thank you
7/9/2026
George W. VERIFIED CUSTOMER
My main complaint would be the waiting around to pick up my keys after the service was complete. Thankfully, Coach came outside to check on me and got me out of there, but the whole service team left me without contact for over 10 minutes when all I needed to do was sign 1 paper and take my key. This was with at least 5 employees sitting around talking just a few feet away from me. On the positive side, Coach was awesome and helpful!
7/9/2026
Corey L. VERIFIED CUSTOMER
Angela is the best service advisor
7/9/2026
Patricia H. VERIFIED CUSTOMER
I asked for Mark Foster the director of service who was very helpful because of some issues with Ken , he was very nice and helpful but my car still isn't fixed so frustrated
7/8/2026
Scott E. VERIFIED CUSTOMER
Caitlin Neeson was very knowledgeable and courteous throughout my whole ordeal, would definitely recommend ..
7/8/2026
Samantha W. VERIFIED CUSTOMER
I don't got my car
7/8/2026
Edward S. VERIFIED CUSTOMER
Angela did a great job of keeping me updated on my recent visit.
Kudos to Mark for turning things around in the service department.
He was great to work with.
7/8/2026
Margaret F. VERIFIED CUSTOMER
Ken was professional and answered all my questions. Glad to have him as my adviser.
7/7/2026
Garrett K. VERIFIED CUSTOMER
All done in a very timely manner
7/7/2026
. R. VERIFIED CUSTOMER
Great service, Thank you Angela
7/7/2026
Raeesha W. VERIFIED CUSTOMER
I had an amazing service. Truly appreciate the great service and attentiveness.
7/7/2026
Teodoro G. VERIFIED CUSTOMER
Thank
7/4/2026
Natalio H. VERIFIED CUSTOMER
Caitlyn was great. She was sweet and kept me in the loop with everything. The problem is four different salesmen and a phone call was made to me trying to get me to buy a car. That is harassment. I understand probably one person but four people was overkill. It was as if we were a dead animal and vultures were everywhere. I was the only person they did that to.
7/4/2026
Bonnie S. VERIFIED CUSTOMER
I gave my coment s
7/4/2026
Alexis Castro. VERIFIED CUSTOMER
My car had been at the dealership since March 31st. I just got it back today July 3rd and now there is damage all over the vehicle. I am extremely disappointed with the service I have received. One would think that there would be a quality check done on the vehicle before it is returned to the guest, but it is very evident that is not the case.