Ken was absolutely awesome man, he kept informing me about my car and especially when it came to additional items I had questions about he called and broke down the fees and services if it was something I needed done immediately.
7/3/2026
Timothy N. VERIFIED CUSTOMER
Ken is fantastic! Professional and personal.
7/2/2026
Alberto L. VERIFIED CUSTOMER
Ken did an amazing
7/2/2026
Catherine M. VERIFIED CUSTOMER
Angela went out of her way to get my problem sol Ed quickly. Very competent and very nicè.
7/2/2026
Raglys G. VERIFIED CUSTOMER
I have not had my vehicle serviced at this location on the specified date with this service provider. Due to dissatisfaction with the pricing for the required service, I chose to utilize a third-party service. However, I intend to return in order to have the USB-C port, which is under warranty and would require a longer servicing time, repaired. I will contact your office to schedule this appointment.
7/2/2026
Jonathan M. VERIFIED CUSTOMER
Very professional and great communication throughout.
7/2/2026
Lana D. VERIFIED CUSTOMER
We are up in our age and we greatly appreciated Angela’s help in meeting our service needs. She was courteous, explained about how much time it may take, (timing matters with use due to living an hour away) and she makes sure to let us know when vehicle is ready for pickup. She is such an asset to Bev Smith Kia’s Service Dept.
7/2/2026
Marlin A. VERIFIED CUSTOMER
The car get in two times and they can't figure out what was the problem with my car just because my warranty is about to expire and they know I have to comeback to fix it and they will charge me that's unprofessional
7/2/2026
Rafael P. VERIFIED CUSTOMER
Kenneth is great very knowledgeable just all-around outstanding guy. He makes it a pleasure every time I come there.
7/1/2026
Nancy I. VERIFIED CUSTOMER
Very satisfied with the service, very friendly people. Thank you so much.See you soon again.
7/1/2026
Turquoise B. VERIFIED CUSTOMER
Angela was able to meet our needs with great customer service !
7/1/2026
April H. VERIFIED CUSTOMER
Everything was great today only thing I noticed is they didn't wash my car after service. That's something I always look forward to. Otherwise service was great and customer service is always great. Thank you ken
6/30/2026
Daniel V. VERIFIED CUSTOMER
No communication unless I called first . Then one day extended to 3 then Monday then Tuesday and I’m picking up my vehicle Wednesday more than a week later.
I don’t care if I had a loaner it’s the principal behind it
6/30/2026
Marlin A. VERIFIED CUSTOMER
Car still making the same noise that they supposed to fix it now tomorrow I will take it again to see what they said is always a pain when they have to do repairs under warranty
6/30/2026
Joseph O. VERIFIED CUSTOMER
Was excellent ur service thanks so much
Angela was excellent!
6/30/2026
Thomas Z. VERIFIED CUSTOMER
Caitlin is a true professional
I enjoyed and appreciated her excellent care to details
6/30/2026
Beatrice S. VERIFIED CUSTOMER
We appreciate the return phone calls and the prompt service.
6/29/2026
Aaron W. VERIFIED CUSTOMER
Angela is always very polite and listens about the problems you are there for. She keeps you updated with every step. Thank you!!
6/29/2026
Rebbeca W. VERIFIED CUSTOMER
Ken was awesome
6/29/2026
Andrew P. VERIFIED CUSTOMER
Service Dept working on my recalls were great. Transportation driver was great!