My email is. broken.My service rep was very informative and professional.
5/8/2024
Mary S. VERIFIED CUSTOMER
Awesome
5/8/2024
Mari R. VERIFIED CUSTOMER
Excellent
5/8/2024
Bruce C. VERIFIED CUSTOMER
My daughter and granddaughter scheduled service on this vehicle because they were notified there was a recall. They went in for the service and were told you have to reschedule because they don’t have the parts. You folks knew she was coming in for service for that purpose, my question is why we didn’t receive a call to reschedule because you didn’t have the parts. However, we did receive five or six phone calls from a variety of people wanting us to upgrade. It looks like that was a lot more important than servicing our car when scheduled.
5/8/2024
Margaret S. VERIFIED CUSTOMER
Jaime delivered excellent communication and customer service!
5/8/2024
Rose M. VERIFIED CUSTOMER
Thank you!
5/8/2024
Kharla B. VERIFIED CUSTOMER
I was not I formed about the costs prior to the completion of my service. The total amount was double the amount shown on my Kia connect account.
5/7/2024
Richard C. VERIFIED CUSTOMER
Corey and his whole staff were very professional love the personal touches that performed in the service department
5/7/2024
Todd P. VERIFIED CUSTOMER
Caitlin was very nice. My appointment got lost, even though it was confirmed the day before. Caitlin handled the situation and got my service done quickly. Service was very good this time.
5/7/2024
Cathy C. VERIFIED CUSTOMER
There was a little confusion when I dropped my car off at 8am. Was a little disorganized and the person behind me was attended to before me. I seen two employees whispering to each other when I voiced my concern. Very unprofessional. Once I was attended to by Corey everything was great
5/7/2024
Jannie W. VERIFIED CUSTOMER
I brought a tire in to be plugged it couldn't be plugged understandable. We had a 1:30 appointment got there 1:20pm my husband and myself discussed our options we decided to wait we rethink the issue. Turned around told them ok give us the tire.tire cost 298.00 one tire the issue we waited over 2 hours for one tire that is unexceptable.Just to place a tire on a rilm they didnt have to take the tire off tge car. When my hubby went to check tire sitting and 3off your workers was standing talking. Thats the worce service ever
5/7/2024
Tracy M. VERIFIED CUSTOMER
Awesome job Jamie thanks!
5/6/2024
Sara B. VERIFIED CUSTOMER
There’s never a service advisor there on time for my appointments. I end up waiting as a customer for assistance when I have an appointment.
5/6/2024
Kristina S. VERIFIED CUSTOMER
Pablo minier was amazing. Great service and smile.
5/6/2024
Ricardo M. VERIFIED CUSTOMER
Very professional
5/5/2024
Erin P. VERIFIED CUSTOMER
Fred was amazing! Great service!!!
5/5/2024
Gisela M. VERIFIED CUSTOMER
The vehicle needs to be fixed, the issue still remains, Monday morning I will call for another appointment on the same issue.
5/5/2024
Ann N. VERIFIED CUSTOMER
Job well done on my car. Thank you
5/5/2024
Jane B. VERIFIED CUSTOMER
Very professional...Caitlin went above & beyond! Very thorough!
5/5/2024
Joseph P. VERIFIED CUSTOMER
Fred always does an outstanding job!! Highly recommend dealing with him for any service needs!!