The wait time was a little long. Otherwise everything was good.
5/13/2026
Jennifer K. VERIFIED CUSTOMER
Thank you for excellent service performed within the promised window of time and for the courteous offer of using the free shuttle, if desired. Caitlin was superb!
5/12/2026
Deymi A. VERIFIED CUSTOMER
Caitlin is the best! Great customer service.
5/12/2026
Timothy Mason. VERIFIED CUSTOMER
It took far too long, nothing at all to do with Ken or the service itself but my appointment was at 9am. I arrived at 8:45, I did not leave until 11:15 for an oil change and tire rotation.
I understand things happen, but like I explained to Ken that had nothing to do with him but I need to know if it's going to take this long so I can plan.
5/12/2026
Khadejah J. VERIFIED CUSTOMER
I love I’d id the best
5/12/2026
Bruce D. VERIFIED CUSTOMER
Cory was great. We were wall in. He told me he wasn’t sure how long it would take. I completely understood. The guys in the back were quick. I wasn’t watching a clock but I think it was less than an hour. Fantastic.
5/12/2026
James H. VERIFIED CUSTOMER
My Experience with my visit today with Caitlin was very professional very pleasant she showed extreme courtesy and concerned she got the vehicle out to us in a very timely manner, and we were on our way.
5/11/2026
Terrence Bea. VERIFIED CUSTOMER
Angela Malave was great she made my first time at Bev Smith Kia was easy and answered all of my questions and just made me feel very comfortable with the whole experience.
5/11/2026
Franchesca S. VERIFIED CUSTOMER
Great communication,friendly,punctual. I would be happy to do business and trust her with my car.
5/11/2026
James L. VERIFIED CUSTOMER
Corey is an excellent service provider.
5/10/2026
Joseph M. VERIFIED CUSTOMER
Cory is absolutely outstanding. He kept me informed with frequent communication and did everything possible to expedite the service of my vehicle.
5/10/2026
Diana A. VERIFIED CUSTOMER
Ken was very informative and courteous. I will highly recommend Ken, the entire staff for a job well done.
5/9/2026
Chris Wood. VERIFIED CUSTOMER
Angela was great as usual!
5/8/2026
Scott E. VERIFIED CUSTOMER
Everyone was very professional , especially Caitlin Neeson…
5/7/2026
Shelly K. VERIFIED CUSTOMER
Angela is amazing, your service department however has “forgotten” to complete something on each of the 3 times I’ve been there over the last few months which makes me have to come back again and again. It’s very frustrating.
5/7/2026
Mary M. VERIFIED CUSTOMER
Service is always good but takes a long time it shouldn't take 3 hrs
5/7/2026
Xiomara R. VERIFIED CUSTOMER
Ken was polite, professional and very informative. Great Service as always