They charge me 495 for only one wire,too expensive
They worse, I get the car back completely dirty they don’t wash it that make me upset
At Toyota is totally different( they add wash water for windows,they clean and wash the car at the end of the service)I think I will be back with Toyota definitely
3/18/2026
Thelma C. VERIFIED CUSTOMER
Corey as always was professional and understanding
3/18/2026
Linda D. VERIFIED CUSTOMER
A little disappointed that Kia did not due the gos/media player install correctly on the first day and vehicle had to be brought back the next day. Everyone was nice. Happy about the ride service.
3/17/2026
Luc E. VERIFIED CUSTOMER
Everything was good . Kenneth bring me back the car in exact amount time he said he would take.
3/17/2026
Desron W. VERIFIED CUSTOMER
Love the customer service
3/16/2026
Richard V. VERIFIED CUSTOMER
Ken was great. Got me in and out.
3/16/2026
Jordan S. VERIFIED CUSTOMER
Caitlin Neeson is the friendliest and most helpful service center associate my wife and I have ever experienced. Throughout every interaction, Caitlin exhibits the highest level of customer service and has a remarkably broad understanding of mechanical issues. She has great communication skills and gives the impression that she genuinely cares about our satisfaction. She always goes above and beyond, and ensures we get the highest quality service.
3/15/2026
Sharon W. VERIFIED CUSTOMER
Thank You!
3/15/2026
Regina T. VERIFIED CUSTOMER
Thank you Cory is always great!
3/15/2026
Tiffany M. VERIFIED CUSTOMER
Cory went above and beyond with his service!
3/14/2026
James M. VERIFIED CUSTOMER
Corey is reliable and on top of job
3/14/2026
Becca W. VERIFIED CUSTOMER
Ken was great. I’d give him a 10 in customer service. I thought my car would be washed with a service and it wasn’t again, for the second time. That’s not a reflection on Ken at all. I’d request him again.
3/14/2026
Dennis M. VERIFIED CUSTOMER
She was very nice and helpful
3/14/2026
Richard C. VERIFIED CUSTOMER
I am satisfied with the service that was provided however, the salesman's coming out to the service floor trying to push you into buying a new car is relentless. It makes you not want to come to the service department even though the service department is very efficient the technicians working on your vehicle. The same thing would apply to the service representatives very pushy at trying to sell stuff you say no, and they still kind of push it. I understand it's their job to make money for the company. However, the sales staff is very offputting.
3/14/2026
Constance T. VERIFIED CUSTOMER
She is a pleasure to have her oversee the maintenance on my Sorento.
3/14/2026
Lori M. VERIFIED CUSTOMER
Exceptional customer service . The only Kia dealer I will go to.
3/14/2026
Steven V. VERIFIED CUSTOMER
Ken D. & the Kia team resolved the issues.
Very happy with the service and I appreciated being informed of how the repairs were completed.
3/14/2026
Marilyn W. VERIFIED CUSTOMER
They didn’t service my car the parts wasn’t there need to reschedule
3/13/2026
Ivette J. VERIFIED CUSTOMER
everyhing fine
3/13/2026
Daniel D. VERIFIED CUSTOMER
Everyone was very respectful and courteous. Unfortunately the seat control do not get fixed. Hopefully KIA can come up with a game plan to get it fixed right.