She was great as the rest of your staff. Your made me feel welcomed.
7/1/2021
Lars-Erik L. VERIFIED CUSTOMER
Good job guys
7/1/2021
Frank F. VERIFIED CUSTOMER
Very satisfied
7/1/2021
Christopher L. VERIFIED CUSTOMER
Friendly and very satisfied with service
7/1/2021
Vicky F. VERIFIED CUSTOMER
I always receive excellent service at Covina Valley Kia. Mr. Connelly is a very helpful, friendly service advisor.
6/30/2021
Michshell T. VERIFIED CUSTOMER
Please don’t contact me.
I received something in the mail that said no mater what it would be covered literally on the paper mailed to me.
I called Covina kia dealership to confirm with all of my vehicles info that they already had because I’ve been survived there before.
Yet they couldn’t tell me until I came in if I would be covered….
Then I’m told well your car is salvaged so you aren’t covered anyways
Then I was told it’s my fault so it won’t be covered…
A whole morning wasted much like most of my trips to the kia dealership have been
You want to charge me for a diagnostic before you can even tell me what’s wrong when I can go to my mechanic that won’t screw me over who I trust who won’t change me that.
Overall 0/10 always…I won’t be buying a kia again or referring anyone just on customer service alone.
6/30/2021
Xenia B. VERIFIED CUSTOMER
Great Service thanks..
6/30/2021
Leslie V. VERIFIED CUSTOMER
Thank you! We really appreciate everyone at Covina Valley Kia!
6/30/2021
Dorrie L. VERIFIED CUSTOMER
Loved the service and thank you for the car wash .
6/29/2021
Antonio H. VERIFIED CUSTOMER
Like the service. Get in get out. Don’t have to wait long for car to be done.
6/29/2021
Nicole L. VERIFIED CUSTOMER
Jonathan was very professional and made things super easy.
6/28/2021
Lydia O. VERIFIED CUSTOMER
Yes
Mike gives Superior Service
6/28/2021
Martha R. VERIFIED CUSTOMER
Mike is the most trustworthy representative to come across at a car dealer. He always goes above and beyond to offer me and husband with a pleasant visit and educate us about proper car servicing. He is the reason we travel about 1 hour to have our vehicles serviced.
6/27/2021
Dale K. VERIFIED CUSTOMER
Michael on a scale of 1 being poor through 10 being exceptional is 10 hands down. All the people at Kia of Covina are very pleasant.
6/27/2021
Sandra S. VERIFIED CUSTOMER
Great service
6/27/2021
Vangelina S. VERIFIED CUSTOMER
Ok thank u
6/27/2021
Robert L. VERIFIED CUSTOMER
Prior to this service, I had my Kia serviced with you and mentioned a broken screw on the splash guard (needed to access for oil change). Nothing was mentioned to me when I picked it up, so I assumed it was repaired. A few days later, the splash guard cracked and was hanging. When I took it in, a few months after, your company wanted to charged me for a damaged splashed guard which originated with a damaged screw. Of course your company was going to say it was our fault, when it all began with a damaged broken screw. Needless to say, I was extremely disappointed with how it was handled.
6/26/2021
Jesus N. VERIFIED CUSTOMER
Fast service
6/26/2021
Amelia G. VERIFIED CUSTOMER
Very professional. Very courteous.
6/26/2021
Sylvia S. VERIFIED CUSTOMER
Thanks, Mike for always making sure that my car get served well.