Karen got me in the morning after I called for a necessary emission control recall item that needed to be completed prior to registration renewal of our vehicle. The work was done timely with her extra effort.
8/9/2021
Francine C. VERIFIED CUSTOMER
Mike C and the service department is great! They are so accommodating even in unexpected events. I hit something on the road and made a call to Mike and he said bring the car in and we’ll take care of it, no appointment needed. It’s very comforting knowing that Covina Valley KIA Service department is there in time of need with no hesitation. All I can say is they have been taking care of me and my car since I purchased it in 2015.
8/8/2021
Alfred R. VERIFIED CUSTOMER
Good
8/8/2021
Alex W. VERIFIED CUSTOMER
Good service.
8/8/2021
Sarai L. VERIFIED CUSTOMER
Excellent Service! Eduardo is Amazing with everyone, he's definitely very helpful and a great leader.
8/8/2021
Elsa F. VERIFIED CUSTOMER
???
8/8/2021
Stefanie R. VERIFIED CUSTOMER
Eduardo is the reason I will keep coming back. He was very nice and explained exactly what was going to happen with my car and kept me updated with what was going on.
This is a much better experience than my last two visits
8/8/2021
Kelli O. VERIFIED CUSTOMER
EXCELLENT!!!
8/7/2021
Donna O. VERIFIED CUSTOMER
Actually, I didn’t interact with Mike this visit. Only talked with him over the phone when I made my appointment for service.
8/7/2021
George C. VERIFIED CUSTOMER
Every was great
8/7/2021
Ruben A. VERIFIED CUSTOMER
We’re quick and did a good job .Thankyou
8/6/2021
Jacquelyn Z. VERIFIED CUSTOMER
I truly appreciated how quickly Jonathan handled my case. I am also grateful that he and Mike helped me with the financial aspect of my service since my warranty was up. Thanks again guys! You’re awesome!
8/6/2021
Marissa G. VERIFIED CUSTOMER
Best service
8/6/2021
Mayanie K. VERIFIED CUSTOMER
Thank you Michael service Mgr
8/6/2021
Herlinda R. VERIFIED CUSTOMER
Thank you
8/6/2021
Ramon M. VERIFIED CUSTOMER
Karen is very professional. She sets the standard for customer care and service.
I have to admit , I am a little disappointed on having to return for my safety replacement part to be installed.
8/6/2021
Anabel D. VERIFIED CUSTOMER
Jonathan is always so friendly and communication skills are on point every time I bring in my vehicle. He answers all of my questions and concerns. Great personality and easy to understand. Taking my vehicle for service has always been scary for me until I purchased my KIA!! Keep up the good work
8/5/2021
Giovanni F. VERIFIED CUSTOMER
Only suggestion/request I would make is that your team dry off/clean off the water streak marks left over from putting on the tint. There were a lot of water drip lines around the car.
8/5/2021
Steven G. VERIFIED CUSTOMER
My service included a tire rotation. My front left tire had a white mark on it from a flat tire repair the week before. It was still in the same position even though they told me the tires were rotated. Now i question the quality of their work.
8/5/2021
Katherine D. VERIFIED CUSTOMER
My first time at kia in Covina. I'm likely to co.e here for all my service needs .