Karen and Johnathan were a great help. Very courteous and efficient help. Will definitely be back.
8/14/2021
Darrell W. VERIFIED CUSTOMER
I had an appointment for 2:20pm. I had errands to run so I dropped the car off at 8:30am. Arrived back at the dealership at 3:30pm to wait and noticed it was still in the same spot. I walked into the service department to check on it and they hadn’t gotten to my vehicle. Mind you my appointment was at 2:20pm - it wasn’t just a show up and you can work on it whenever. They told me I also had one car ahead of them. Unacceptable. I will never bring my car back to this dealership for service or sales. Sadly my friend and I both bought our cars from them in April. You guys are a joke.
8/14/2021
Debra V. VERIFIED CUSTOMER
Liked how the customer service friendly helpful personnel definitely come back to this place thank you so much for being so nice
8/14/2021
Sharolyn R. VERIFIED CUSTOMER
It was such an easy process. ALL the staff at Covina Valley Kia were friendly & readily helpful. Thanks so much!
8/13/2021
Mary Ann. VERIFIED CUSTOMER
had to wait 20 min to get car after telling me can done and I can see but Noone had keys wow ok
8/13/2021
Martin R. VERIFIED CUSTOMER
All good, thanks so much!!
8/12/2021
Bonnie W. VERIFIED CUSTOMER
Awesome service
8/12/2021
Cesenia H. VERIFIED CUSTOMER
Since I purchased my first Kia from Covina Kia Mike has always been my service rep. of choice. He has been very professional and courteous. I'm on my fo urth car purchase from Covina Kia and Mike Is still my preferred maintenance contact.
8/12/2021
Phillip M. VERIFIED CUSTOMER
Michael Connelly always give me great service he is a good service employee on you're staff
8/12/2021
Yvonne K. VERIFIED CUSTOMER
Thank you for a fast a quick service!
8/12/2021
Adam S. VERIFIED CUSTOMER
Excellent customer service oriented associate
8/12/2021
Artur P. VERIFIED CUSTOMER
Thank you for your great support and service
8/11/2021
Raymond C. VERIFIED CUSTOMER
Karen is but one of the awesome people at Kia of Covina. Good thing’s happen to good people. Thank you family of Kia. ????
8/11/2021
Pedro /Marlene. VERIFIED CUSTOMER
Eduardo was amazing person
8/11/2021
Tony R. VERIFIED CUSTOMER
Jonathan was very professional and answered all my questions. I would definitely entrust my vehicles next service or issues with him. He was also able to give me more of an idea what to do next for my vehicles air conditioning issues
8/11/2021
Ismael M. VERIFIED CUSTOMER
Great job Mike see you soon for the next service on my kia.