Customer service was terrible. I waited 3 weeks to be told that I would need to wait another 3 weeks before they could look at my car. Then, they wouldnt be able to fix my car because it doesn't have an engine code. My car is still messed up with what I believe is a transmission problem, but I cant take it to Kia for repairs because there is no engine code. I sincerely regret my Kia purchase.
4/30/2024
Eva S. VERIFIED CUSTOMER
Demonstrate good work
4/29/2024
Melissa G. VERIFIED CUSTOMER
Mike is the best and very knowledgeable very helpful.
4/29/2024
Kathy K. VERIFIED CUSTOMER
Carl was courteous and helpful.
4/29/2024
Victor H. VERIFIED CUSTOMER
None
4/28/2024
Aaron C. VERIFIED CUSTOMER
Excellent job all around from the service department! This was my first experience taking in my new Kia Telluride, and Carl Cruz delivered! Thank you!
4/28/2024
Veronica V. VERIFIED CUSTOMER
Carl is very perfessioal, I hope I will have him as a advisor again. I asked him questions about my car he explained everything to me. Happy customer
4/28/2024
Pamela B. VERIFIED CUSTOMER
Eric was very good.my car was ready at the exact time he quoted me
4/27/2024
Tommy K. VERIFIED CUSTOMER
Thank you for the excellent service and job well done.
4/27/2024
Joe G. VERIFIED CUSTOMER
Very friendly and professional staff, love you guys.
4/27/2024
Veronica S. VERIFIED CUSTOMER
Mike provided great customer service!
4/27/2024
Norma A. VERIFIED CUSTOMER
He’s knowledgeable, understanding, helpful and excellent service
4/26/2024
Gina B. VERIFIED CUSTOMER
Matt did a great job
4/26/2024
Joan D. VERIFIED CUSTOMER
He was very helpful
And explained to me all that was done for my car.
4/26/2024
Grace I. VERIFIED CUSTOMER
George Arroyo is professional, knowledgeable, very experienced, and communicates very well. George is calm, efficient and effective. I would like to nominate George for Service Department Employee of the Month.
Thank you George for all you do.
Grace I
4/25/2024
Jose A. VERIFIED CUSTOMER
Great customer service, great attitudes all around
4/25/2024
Meena N. VERIFIED CUSTOMER
Please don’t call me to do another survey
4/25/2024
Mary K. VERIFIED CUSTOMER
Great service thanks
4/25/2024
Joyce A. VERIFIED CUSTOMER
I had an appointment for rear camera.....only to be told, upon arrival, part not available
.
4/25/2024
Rosa A. VERIFIED CUSTOMER
Thank you,Mr. Perez. Your time and attention to clients is truly appreciated.