Taking My Vehicle To Your Place For Service Is Highly Appreciated, Where I Bought My Car From Is Really Bad Customer Service Highly. I Will Continue Taken My Car To Kia Covina For Service, You Have A Friendly Atmosphere As Soon As You Walk In ????????????????????????????????
4/24/2024
Peggy C. VERIFIED CUSTOMER
Carl used to be my service advisor from Kia Alhambra
Glad I have him back
4/24/2024
Eva S. VERIFIED CUSTOMER
Demonstrate safety
4/24/2024
Mike S. VERIFIED CUSTOMER
George was very helpful. Kept me appraised of vehicle status and offered advice on painting options.
4/24/2024
Laura P. VERIFIED CUSTOMER
Thank you so much for a job well done.
Michael is the best, I’ve always liked his personal service.
Thank you,
Laura
4/24/2024
Charles H. VERIFIED CUSTOMER
Michael was superb in his explanation and follow up.
4/24/2024
Charles S. VERIFIED CUSTOMER
The whole team from top to bottom were awesome! Chris, Elias, and Carlos made me feel very comfortable through the whole process.
4/23/2024
Joseph L. VERIFIED CUSTOMER
Always satisfied with the service @ Covina Valley Kia .
Your service department is the best!
4/21/2024
Sara S. VERIFIED CUSTOMER
I always feel Kia Covina treats me with respect. I trust them to take of my car, and when I come to pick it up it been washed and ready to go and I don’t need to worry!
Thank you
4/21/2024
Paul S. VERIFIED CUSTOMER
Nothing has happened yet. I’m waiting for a part.
4/21/2024
Blanca R. VERIFIED CUSTOMER
I appreciate the work that Matt did for my car and that was done in a good amount of time. I would say that I waited about an hour but the wait was well worth it for the fact that the service on my car was well done.
4/21/2024
Daniel H. VERIFIED CUSTOMER
Eric recommended an unnecessary 30,000 mile major service to my wife who agreed to it. Your records clearly show that your service center replaced the entire engine on warranty and did extra service less than 15k miles ago. Instead of taking the time to investigate the history of the car, he simply went off the car’s total mileage. When I was made aware this was happening, I asked my wife to stop the service and insist on a refund. She was given a partial refund. This is the definition of poor customer service - taking advantage of customers who don’t know any better. You will need to do better to keep us as a customer.
4/19/2024
Marco A. VERIFIED CUSTOMER
Great job!
4/18/2024
Maria S. VERIFIED CUSTOMER
Thank you George for being so nice. It was the first time that my car was serviced in less than 2 hours. And they even washed the car.????
4/18/2024
Kevin G. VERIFIED CUSTOMER
I bought my Telluride there and anytime I bring it in, I always receive exceptional customer service.
4/18/2024
Scott S. VERIFIED CUSTOMER
He is very professional and friendly. My service finishes in time and problem solved.Highly recommended!
4/18/2024
Brian E. VERIFIED CUSTOMER
Great as always! Car finished and returned at the exact time they told me!!!
4/18/2024
Bruce B. VERIFIED CUSTOMER
A very pleasant experience.
4/13/2024
Connie N. VERIFIED CUSTOMER
Cory Rogers is a Amazing Associate Best customer service i ever had very few that you want to call genuine thank you Cory for all you did for me ????
4/13/2024
Stephenie M. VERIFIED CUSTOMER
Matt made sure to keep me informed about the progress on my car. He was also very friendly.