Jonathan was very kind & his customer was beyond exceptional. Very courteous young man. Best service EVER????
9/13/2022
Jeremy L. VERIFIED CUSTOMER
Great service, great staff very helpful honest and compassionate with the
Needs of his customers
9/12/2022
Aurora B. VERIFIED CUSTOMER
Great service!
9/11/2022
Diego L. VERIFIED CUSTOMER
There was a lot of BS talk over the phone of vehicle status. So much so I just told him to tell me the truth straight up but kept getting the I just got off the phone, the person needed just walked in, I just got status 5 minutes ago.
Most of the time I always had to call to get an update. It was rare when I got a call to update.
I never got a call back at the time I was told I would get called back. And there I go chasing down people for information. And if it was the weekend plus somebody calling in sick then someone else's day off, many days would pass with no answer.
Hertz ****. Each time I was there I was there over an hour. Just waiting for a car. It seemed like a normal occurrence.
And stop blaming others and pointing the finger to someone else. Pick up responsibility and be honest.
The car smelled when I got it back.
I don't need a Covina valley Kia representative contacting me to discuss how to make me completely satisfied. It's over.
9/11/2022
Jerry V. VERIFIED CUSTOMER
Mike is the MAN
9/11/2022
Phillip B. VERIFIED CUSTOMER
Michael is always super nice and I am very happy to continue servicing my vehicle at Covina Kia
9/11/2022
Steve G. VERIFIED CUSTOMER
It's like a wonderful warranty mile oil very good.
9/11/2022
Marcell G. VERIFIED CUSTOMER
Mike was great! It was the service from Kia USA I was not satisfied with.
9/10/2022
David Lee. VERIFIED CUSTOMER
Always pleasant very friendly and knowledgeable got me in and out greatly appreciate him
9/10/2022
Adam C. VERIFIED CUSTOMER
Mike was very helpful.
9/9/2022
Charlotte S. VERIFIED CUSTOMER
I bring my car to no one else b/cuz I trust no one else!! Thank you
9/9/2022
Tod G. VERIFIED CUSTOMER
Very satisfied. Thank you again!!
9/9/2022
Maria R. VERIFIED CUSTOMER
Very satisfied Mr. Connelly was very nice and very friendly and explained what was needed on my car.
9/8/2022
Louise T. VERIFIED CUSTOMER
Michael , was very Pleasant and helpful. Very good customer service by Michael and the Kia Team.
9/7/2022
Frederick P. VERIFIED CUSTOMER
Wonderful Service, bought the car in Glendale , Service it in Covina ????????
9/7/2022
Mauricio R. VERIFIED CUSTOMER
Very good service.
9/5/2022
Andrew K. VERIFIED CUSTOMER
Micheal was professional, as always. Finished promptly on time.
9/5/2022
Mayra M. VERIFIED CUSTOMER
N/A
9/4/2022
Joyce Y. VERIFIED CUSTOMER
Driving back has felt good.
9/4/2022
German C. VERIFIED CUSTOMER
I am pleased with the service and courtesy I received…Thanks!