It took a little longer then I thought, it because they found additional problems, I am glad they brought it to my attention. Thank you for doing such a gold job IKEA servicemen And Mike.
6/25/2021
Dennis S. VERIFIED CUSTOMER
She was friendly , yet professional and efficient
6/25/2021
Ronna L. VERIFIED CUSTOMER
Valerie was thorough and professional.
Well done Valerie
Rinna Lavadure
6/24/2021
Karla Y. VERIFIED CUSTOMER
Great service
6/24/2021
Sandy W. VERIFIED CUSTOMER
Mike is always such a nice guy. He explains things and acts with urgency
6/24/2021
Stefani A. VERIFIED CUSTOMER
My service representative took a long time to reach out with updates of what was going on with my car, if she even did. I would need to call myself to figure out what was happening with my car and would leave multiple messages before I heard back. I was not satisfied with my overall service at Kia and in the future will buy a different brand of car because of it.
6/24/2021
Hugo A. VERIFIED CUSTOMER
Everything great professional person
6/24/2021
Ricky T. VERIFIED CUSTOMER
100% satisfied with your service Karen. I am definitely returning to this dealership for my next routine maintenance service. Amazing work great job.
6/24/2021
Randy L. VERIFIED CUSTOMER
Everyone at Covina Kia is fantastic your service is impeccable. I only use your service on my Kia.
6/23/2021
Don M. VERIFIED CUSTOMER
Karen treated me with compassion and great respect from the first conversation. Kia Pomona had 2 chances to fix my vehicle and failed both times. Considering we have bought 6 cars from them the past 10 years I expected better quality and service.
Karen has earned my business and respect.
Thanks
6/23/2021
Dario C. VERIFIED CUSTOMER
I was very satisfied with Mike Connelly and the service manager Mike **** Covina Valley Kia has always treated me well beyond great do you have the owner West **** be able to take time and talk to you means a lot The whole dealership very friendly thank you again from the Camacho family.
6/23/2021
Gabriel B. VERIFIED CUSTOMER
He was good at his job
6/23/2021
Alex A. VERIFIED CUSTOMER
Jonathon displayed excellent customer service and truly made me feel like a VIP customer and family member.
6/23/2021
Stefanie R. VERIFIED CUSTOMER
There were two dents on my car. I was told it wouldn’t be looked at till Monday because there’s no service manager to look at it. So now I’m just waiting on that.
6/21/2021
Patricia C. VERIFIED CUSTOMER
Your representative was pleasant and professional. My concern is that I have had my 2020 Sportage for 15 month and it only has 5860 miles on it. A week ago, the dash light for front collision started coming on and stays on every time I’m driving. It runs a safety check for lane alert, high beams, etc. The vehicle is obviously still under warranty, but I was told I would have to approve $175 diagnostic to check it out. There has been no collisions or front end damage, there’s no reason for the light being on other than a bad sensor, relay, or ??? This should fall under warranty.
6/20/2021
Jason V. VERIFIED CUSTOMER
He kept me up to date on the progress of my car as it was getting serviced. He also very friendly and courteous.
6/20/2021
Julian C. VERIFIED CUSTOMER
Karen is the best
6/20/2021
Yvonne R. VERIFIED CUSTOMER
Jonathan Martinez was courteous, efficient and good humored. I appreciated his kind manner.
6/19/2021
Antonio S. VERIFIED CUSTOMER
This guy mike the services his ignore me I don’t know why but I’m not recomendé you dealer for my family and friend sorry but you guys need to do something about that if you have any questions call me I can explain veré