I was pleasantly surprised with my visit. I was expecting to be advised of all kinds of repair/service needed as that has been my experience at another Kia dealership
9/22/2022
David O. VERIFIED CUSTOMER
I appreciated the fast service. Kia personnel were very friendly and accommodating.
9/22/2022
Shalini M. VERIFIED CUSTOMER
I loved the updates and the appreciated the communication. My shuttle driver was also very nice and personable.
9/22/2022
Susan M. VERIFIED CUSTOMER
Adam was awesome.
Best yet.
Highly satisfied on many levels.
Very personable as well as professional.
I give Adam a 12 out of 10 !!!
Look forward to him helping me again.
9/22/2022
Jeff R. VERIFIED CUSTOMER
Michael provided excellent and professional service. Very happy and will definitely be returning.
9/22/2022
Danilo L. VERIFIED CUSTOMER
Great services manager.
9/19/2022
Rony P. VERIFIED CUSTOMER
Thanks for great job
9/19/2022
Israel R. VERIFIED CUSTOMER
I had to lie to get an appointment
9/19/2022
Karen C. VERIFIED CUSTOMER
Jonathan was a great service rep. Kept me up to date as to when my vehicle would be ready and went over the recommendations for future service with me. Great appointment!
9/18/2022
Rosa M. VERIFIED CUSTOMER
exelente trato y servicio, gracias
9/18/2022
Rachel A. VERIFIED CUSTOMER
Very welcoming staff, John Martinez is great!
9/17/2022
Carlos S. VERIFIED CUSTOMER
People were nice, however, I was scheduled for the initial minor service and told it would take 1.5 hours. I was there for two hours until I walked up to check the status. They realized my vehicle wasn't behind another and never even brought into the shop. They scrambled and said it will take 45 minutes. I asked to speak to a manager and one never came. I had to pay additional for childcare since it was only planned for 2 hours. I received my vehicle during rush hour traffic which I was trying to avoid. That also put me back an additional 45 minutes on the road. I don't understand how I can schedule a service and it take that long. Plus after they found they didn't start the service it was done in less than 45 min. It should have only taken that long to begin with. My first visit to your service department and will look elsewhere. I also have a few KIA owners who use your facility for service which I will share my experience to amd recommend foe them to find another.
9/17/2022
John W. VERIFIED CUSTOMER
Michael Connelly provided very friendly and polite service. I am very satisfied with the service I received from him and Covina Kia.
9/16/2022
Darryle D. VERIFIED CUSTOMER
I didn't get a car wash. My windows were filthy and I had to clean them with window cleaner.
9/16/2022
Phillip F. VERIFIED CUSTOMER
Michael was very professional and friendly explained everything that was going to be done to my van..excellent service by all
9/16/2022
Lisa P. VERIFIED CUSTOMER
Thank you
9/15/2022
Gonzalo G. VERIFIED CUSTOMER
I would still like a response regarding the paint bubbling on my side mirrors and door handles.
9/15/2022
Maritza C. VERIFIED CUSTOMER
Thank you for always giving me an explanation of everything that is needed or will be needed in the future.
9/14/2022
Ray R. VERIFIED CUSTOMER
Well done Job
9/14/2022
Michele T. VERIFIED CUSTOMER
Michael’s the best! He provide excellent customer service.