Appreciate the team work they have. Michael was unable to assist me but the gentleman next to him step in and help me. I was in and out within 10 min. It was greatly appreciated.
11/19/2023
Thais M. VERIFIED CUSTOMER
He was great. Thanks
11/19/2023
Tracy L. VERIFIED CUSTOMER
Eric Perez was very nice and gave me really helpful after care advice for my new engine!
11/19/2023
Ryan T. VERIFIED CUSTOMER
I will be contacting corporate for the lack of accountability of both Covina Valley Kia & Van Nuys Kia; as well as reporting both to the Bureau of Automotive Repairs. I will also be contacting the legal team in the Class Action Lawsuit for Qualifying Engine Failures, code P1326.
I find no fault in Lexie Hunt as a service representative; she executed her job to the best of her ability. The fault lies with Kia and the heads of both service departments at aforementioned locations.
11/19/2023
Brianna P. VERIFIED CUSTOMER
Eric was very professional, kind & attentive!
Thank you eric for your help & making sure that all my questions were answered along with offering me transportation to run to the store. I appreciate your time.
11/18/2023
Charlie A. VERIFIED CUSTOMER
Lexi was very friendly
11/18/2023
Edward D. VERIFIED CUSTOMER
They didnt understand me. I needed go back again
11/18/2023
Paul L. VERIFIED CUSTOMER
Everybody was very helpful and I was very satisfied with the service with everybody. You’re an excellent dealership.
11/18/2023
Josie R. VERIFIED CUSTOMER
Thank you Carl! You were so professional and helpful. Welcome to Covina Kia.
11/18/2023
Marife M. VERIFIED CUSTOMER
Very courteous and friendly.
11/17/2023
Theodora N. VERIFIED CUSTOMER
I am satisfied .Thx
11/17/2023
John Z. VERIFIED CUSTOMER
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11/17/2023
Adriana M. VERIFIED CUSTOMER
Very satisfied with the Mike’s service.
11/16/2023
Lawrence V. VERIFIED CUSTOMER
My service rep was excellent!
11/16/2023
Ramil B. VERIFIED CUSTOMER
Satisfied!
11/15/2023
Rebeca V. VERIFIED CUSTOMER
Was greeted right away they repaired what needed to be repaired on my factory warranty and the car was ready sooner than what I thought which was awesome
11/15/2023
Liza P. VERIFIED CUSTOMER
Friendly staff. Made sure I was able to get my car in and out of service when it was brought in early
11/15/2023
Gabriel P. VERIFIED CUSTOMER
Service is always excellent at this location which is why I keep returning. Lexi was incredibly helpful and attentive and provided excellent service!