The volume of the radio was so loud it nearly blew me out of the vehicle! This is not on the service I received from Eric.
12/8/2023
Michelle C. VERIFIED CUSTOMER
They didn't replace the part that was recalled. My brake lights stood on. Took my car to a mechanic who fixed it
12/8/2023
Francisco R. VERIFIED CUSTOMER
???? satisfied
12/8/2023
Rocco M. VERIFIED CUSTOMER
George was great.
The problem was not having the parts in stock to fix the recalls. This means scheduling another service. I’m not even sure I will be notified when the parts come in
12/7/2023
Mona C. VERIFIED CUSTOMER
Very satisfied with service and attention while waiting for car. Love my basic Kia and service I receive. I'm 81 yrs old, don't drive much anymore, and plan on keeping it.
12/7/2023
Evelyn R. VERIFIED CUSTOMER
I trusted your Company to take care of my car.
12/6/2023
Kevin J. VERIFIED CUSTOMER
Thank you for the quick service for my vehicle.
12/6/2023
Bryan Y. VERIFIED CUSTOMER
Everything was great and did a great job with fixing what is needed. Great customer service.
12/6/2023
Joseph R. VERIFIED CUSTOMER
Had an appointment for recall which I made 2 weeks ago. Took vehicle in and was called 45 minutes later and told part needed to be ordered. What a joke!
12/5/2023
Blanca R. VERIFIED CUSTOMER
The service was great and although I had to wait about 3 hours, I didn’t mind due to the fact that refreshments, snacks, and movie were at my disposal to pass time. There was transportation service available in case I didn’t want to wait at the dealership, which I think is great. My car got the maintenance that it needed plus they even washed my car which I appreciate very much.
12/4/2023
Peter T. VERIFIED CUSTOMER
Outstanding service and courteous staff.. as always.
12/1/2023
Angela P. VERIFIED CUSTOMER
Lexi is very accommodating and customer friendly. I appreciate how I am treated when I visit Covina Valley Kia. Even the drivers are very customer oriented.
12/1/2023
Mario S. VERIFIED CUSTOMER
George Did a great job and got me out as fast as they could
12/1/2023
Christine H. VERIFIED CUSTOMER
Everything was great service was fast thank you
12/1/2023
Marc D. VERIFIED CUSTOMER
????????
11/30/2023
Selina L. VERIFIED CUSTOMER
A week plus wait for a code reset and test drive. Dropped my car off on 11/20 and received it on 11/29. Reading your reviews I realize your company thinks a 9 day service turn around is good but your customers have lives and transportation is a must. Minus the holiday it is still 7 days and this is an insult since I had to wait 1 month and 1/2 to schedule the service. Plus charged $200.00. You upcharge and your service ****.
11/30/2023
Todd E. VERIFIED CUSTOMER
Ms. Hunt helped my wife and me with a service appointment for our 2017 Sorento. Everyone at Covina Kia was very friendly and helpful. It was our first encounter with Lexi and we couldn’t have been more impressed. She was so friendly, kind, and knowledgeable. Without a doubt, one of the most valuable employees any company could have, and one of the finest young ladies we’ve ever met.
11/30/2023
Ernest D. VERIFIED CUSTOMER
Yes, George ensured that the repairs were completed to my satisfaction. Much appreciated.
11/30/2023
Lidia H. VERIFIED CUSTOMER
I think you need to ask to the costumers first if they have the plan that covers for the service because some workers talk to the costumers in not a good way or courteous.
11/30/2023
Judy P. VERIFIED CUSTOMER
George was awesome help. Professional, courteous, made sure everything was good to go. Others were helpful as well.