I have purchased a new, top of the line- Ridgeline at your dealership with a very good sales experience.
7/20/2023
Michael R. VERIFIED CUSTOMER
Bradley is spectacular. Clear, concise, helpful, kind.
7/20/2023
Kunio B. VERIFIED CUSTOMER
Still it was very pricey for service rendered.
7/20/2023
Ivan G. VERIFIED CUSTOMER
I am completely disappointed with your service. I am waiting for 2 months my car to get serviced. There’s no proper communication or updates. I have to keep calling them to get an update but after several phone calls and messages I get very unprofessional responses. I have many things to say and now I am considering this take it further
7/20/2023
Robert G. VERIFIED CUSTOMER
Maria was great! The uber service was greatly appreciated!
7/20/2023
Henry F. VERIFIED CUSTOMER
First time customer
Did not know how your report functioned
That there is more after initial report.
So I asked about what needed to be done and was surprised when I picked up truck that I was not told what needed to be done.
Chalk that up to miss communication and my lack of understanding of your system.
But the tone from Andres was quite condescending. If that is how he treats his customers then I don’t need to do business with you in the future
Or at least I not with Andres.
7/19/2023
Judy H. VERIFIED CUSTOMER
The lack of communication at the end was frustrating. And when I showed up my service agent was not present.
7/19/2023
Manohar Reddy. VERIFIED CUSTOMER
I am glad that Bradley was able to check in my car for battery replacement thought it was almost close to 5PM for Express Service. Very much appreciated his time and effort in getting me out in less than 30mns. No more looking for jump start with another car.
7/19/2023
Pam P. VERIFIED CUSTOMER
Erik was very friendly and helpful! I really appreciate him arranging my Uber rides.
7/19/2023
David R. VERIFIED CUSTOMER
issues resolved. Thanks.
7/19/2023
Rachel S. VERIFIED CUSTOMER
We have been taking both our Honda vehicles to Erik for YEARS! We would never go anywhere else, and recommend Erik and Easy Honda service to all our friends with Hondas.
7/19/2023
Joe B. VERIFIED CUSTOMER
I liked that in my experience it was fast and easy to leave my car and to retrieve my car back. Erick offered me a Uber home and as well as another Uber back to the dealership which made the experience less stressful.
7/19/2023
Alberto G. VERIFIED CUSTOMER
None
7/19/2023
Ashley D. VERIFIED CUSTOMER
Andres and team were wonderful. Thank you for you help!!
7/19/2023
Julie P. VERIFIED CUSTOMER
Erik was very helpful and explained everything thoroughly.
7/19/2023
Megan C. VERIFIED CUSTOMER
Our representative was consistently not helpful and misleading both with pricing and timing for pickup I also received the automated messages before my vehicle was ready for pickup. Also, there should be some sort of loyalty discount for large priced services.
7/19/2023
Andrew A. VERIFIED CUSTOMER
Very fast and efficient today.
7/19/2023
Breneshia M. VERIFIED CUSTOMER
I want to say Ms.Maria,is among the greatest of advisors she has always been want I feel Honda is customer service at heart.